Apollo.io

All-in-one sales intelligence and engagement platform

Abridge

AI clinical documentation from patient conversations, built for Epic

Apollo.io

Strong

17/25

Abridge

Strong

20/25

Score Breakdown

DimensionApollo.ioAbridge

Data Residency

Where is your data stored and processed?

Apollo.io: Data primarily hosted in US-based cloud infrastructure. No EU-specific data residency option currently available.

Abridge: Data hosted exclusively in the US in HIPAA-eligible AWS environments. No international data residency options available; suitable for US health systems but not for EU healthcare providers.

3/5

Data primarily hosted in US-based cloud infrastructure. No EU-specific data residency option currently available.

3/5

Data hosted exclusively in the US in HIPAA-eligible AWS environments. No international data residency options available; suitable for US health systems but not for EU healthcare providers.

Legal Jurisdiction

Which laws govern the company and your data?

Apollo.io: Incorporated in Delaware, USA. Clear terms of service and data processing agreements available for enterprise customers.

Abridge: Delaware-incorporated US company subject to US law. HIPAA BAA provides contractual protections appropriate for US covered entities and their business associates.

4/5

Incorporated in Delaware, USA. Clear terms of service and data processing agreements available for enterprise customers.

3/5

Delaware-incorporated US company subject to US law. HIPAA BAA provides contractual protections appropriate for US covered entities and their business associates.

Data Retention & Training

Is your data used for model training?

Apollo.io: Contact data retained as part of the shared database. User activity data retained for the duration of the subscription.

Abridge: Patient audio and transcripts processed only to generate the immediate note and not retained thereafter for training. Exceptional data minimisation approach consistent with HIPAA minimum necessary standard.

3/5

Contact data retained as part of the shared database. User activity data retained for the duration of the subscription.

5/5

Patient audio and transcripts processed only to generate the immediate note and not retained thereafter for training. Exceptional data minimisation approach consistent with HIPAA minimum necessary standard.

Certifications

ISO 27001, SOC 2, Cyber Essentials, etc.

Apollo.io: SOC 2 Type II and ISO 27001 certified, demonstrating strong security controls and information security management.

Abridge: SOC 2 Type II certified with HIPAA BAA. Academic validation across major health systems provides additional clinical credibility. ISO 27001 not yet reported.

4/5

SOC 2 Type II and ISO 27001 certified, demonstrating strong security controls and information security management.

4/5

SOC 2 Type II certified with HIPAA BAA. Academic validation across major health systems provides additional clinical credibility. ISO 27001 not yet reported.

Regulatory Fit

Suitability for regulated industries and professional services

Apollo.io: GDPR and CCPA compliant with DPA available. B2B contact database model relies on legitimate interest basis under GDPR.

Abridge: Exceptional fit for US health systems. HIPAA BAA, data minimisation, Epic integration, and academic validation make Abridge one of the most compliance-ready ambient AI scribes for US healthcare.

3/5

GDPR and CCPA compliant with DPA available. B2B contact database model relies on legitimate interest basis under GDPR.

5/5

Exceptional fit for US health systems. HIPAA BAA, data minimisation, Epic integration, and academic validation make Abridge one of the most compliance-ready ambient AI scribes for US healthcare.

Total Score

17/25

20/25

Best For

Apollo.io

Best for regulated industries (HHS OCR); privacy-conscious teams who need strong data retention controls.

Abridge

Best for teams on a tight budget.

Detailed Comparison

Abridge vs Apollo.io: Trust & Compliance Comparison

Abridge (Abridge, US) scores 20/25 overall with a Silver (Strong) trust badge. AI clinical documentation from patient conversations, built for Epic. Apollo.io (Apollo.io, US) scores 17/25 with a Silver (Strong) trust badge. All-in-one sales intelligence and engagement platform.

Dimension-by-Dimension Breakdown

#### Data Residency

Both score equally at 3/5.

●Abridge (3/5): Data hosted exclusively in the US in HIPAA-eligible AWS environments. No international data residency options available; suitable for US health systems but not for EU healthcare providers.

●Apollo.io (3/5): Data primarily hosted in US-based cloud infrastructure. No EU-specific data residency option currently available.

#### Legal Jurisdiction

Apollo.io leads with 4/5 vs 3/5.

●Abridge (3/5): Delaware-incorporated US company subject to US law. HIPAA BAA provides contractual protections appropriate for US covered entities and their business associates.

●Apollo.io (4/5): Incorporated in Delaware, USA. Clear terms of service and data processing agreements available for enterprise customers.

#### Data Retention & Training

Abridge leads with 5/5 vs 3/5.

●Abridge (5/5): Patient audio and transcripts processed only to generate the immediate note and not retained thereafter for training. Exceptional data minimisation approach consistent with HIPAA minimum necessary standard.

●Apollo.io (3/5): Contact data retained as part of the shared database. User activity data retained for the duration of the subscription.

#### Certifications

Both score equally at 4/5.

●Abridge (4/5): SOC 2 Type II certified with HIPAA BAA. Academic validation across major health systems provides additional clinical credibility. ISO 27001 not yet reported.

●Apollo.io (4/5): SOC 2 Type II and ISO 27001 certified, demonstrating strong security controls and information security management.

#### Regulatory Fit

Abridge leads with 5/5 vs 3/5.

●Abridge (5/5): Exceptional fit for US health systems. HIPAA BAA, data minimisation, Epic integration, and academic validation make Abridge one of the most compliance-ready ambient AI scribes for US healthcare.

●Apollo.io (3/5): GDPR and CCPA compliant with DPA available. B2B contact database model relies on legitimate interest basis under GDPR.

Certifications at a Glance

Certification	Abridge	Apollo.io
HIPAA BAA	Yes	No
ISO 27001	No	Yes
SOC 2 Type II	Yes	Yes

Overall Verdict

Abridge has a clear trust advantage, scoring 20/25 compared to Apollo.io's 17/25. Abridge particularly excels in data retention & training, regulatory fit.

Frequently Asked Questions

Which is better for EU compliance, Apollo.io or Abridge?

Apollo.io has a TrustKit score of 17/25 while Abridge scores 20/25. Abridge currently rates higher across data residency, legal jurisdiction, data retention, certifications, and regulatory fit.

How do Apollo.io and Abridge compare on data residency?

Apollo.io scores 3/5 for data residency (Data primarily hosted in US-based cloud infrastructure. No EU-specific data residency option currently available.), while Abridge scores 3/5 (Data hosted exclusively in the US in HIPAA-eligible AWS environments. No international data residency options available; suitable for US health systems but not for EU healthcare providers.).

Are Apollo.io and Abridge GDPR compliant?

Both tools are assessed across five compliance dimensions. Apollo.io has a regulatory fit score of 3/5 and Abridge scores 5/5. Check the full comparison above for a detailed breakdown.

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