Abridge

AI clinical documentation from patient conversations, built for Epic

Lumo (Proton)

Privacy-first AI assistant from the makers of ProtonMail, with Swiss jurisdiction and zero-access encryption

Abridge

Strong

20/25

Lumo (Proton)

Excellent

23/25

Score Breakdown

DimensionAbridgeLumo (Proton)

Data Residency

Where is your data stored and processed?

Abridge: Data hosted exclusively in the US in HIPAA-eligible AWS environments. No international data residency options available; suitable for US health systems but not for EU healthcare providers.

Lumo (Proton): Data hosted in Proton's own data centres in Germany and Norway. Zero-access encryption means even Proton cannot read conversation content. No US infrastructure dependency.

3/5

Data hosted exclusively in the US in HIPAA-eligible AWS environments. No international data residency options available; suitable for US health systems but not for EU healthcare providers.

5/5

Data hosted in Proton's own data centres in Germany and Norway. Zero-access encryption means even Proton cannot read conversation content. No US infrastructure dependency.

Legal Jurisdiction

Which laws govern the company and your data?

Abridge: Delaware-incorporated US company subject to US law. HIPAA BAA provides contractual protections appropriate for US covered entities and their business associates.

Lumo (Proton): Swiss incorporation provides one of the strongest privacy jurisdictions globally. Outside US CLOUD Act reach. Swiss FADP and GDPR adequacy. Proton has a decade-long track record of defending user privacy.

3/5

Delaware-incorporated US company subject to US law. HIPAA BAA provides contractual protections appropriate for US covered entities and their business associates.

5/5

Swiss incorporation provides one of the strongest privacy jurisdictions globally. Outside US CLOUD Act reach. Swiss FADP and GDPR adequacy. Proton has a decade-long track record of defending user privacy.

Data Retention & Training

Is your data used for model training?

Abridge: Patient audio and transcripts processed only to generate the immediate note and not retained thereafter for training. Exceptional data minimisation approach consistent with HIPAA minimum necessary standard.

Lumo (Proton): Zero-access encryption on conversations. User data explicitly never used for model training. Open-source code enables independent verification of privacy claims.

5/5

Patient audio and transcripts processed only to generate the immediate note and not retained thereafter for training. Exceptional data minimisation approach consistent with HIPAA minimum necessary standard.

5/5

Zero-access encryption on conversations. User data explicitly never used for model training. Open-source code enables independent verification of privacy claims.

Certifications

ISO 27001, SOC 2, Cyber Essentials, etc.

Abridge: SOC 2 Type II certified with HIPAA BAA. Academic validation across major health systems provides additional clinical credibility. ISO 27001 not yet reported.

Lumo (Proton): ISO 27001 and SOC 2 at Proton AG organisational level. Strong for a consumer-facing privacy product. ISO 27701 would further strengthen the posture.

4/5

SOC 2 Type II certified with HIPAA BAA. Academic validation across major health systems provides additional clinical credibility. ISO 27001 not yet reported.

4/5

ISO 27001 and SOC 2 at Proton AG organisational level. Strong for a consumer-facing privacy product. ISO 27701 would further strengthen the posture.

Regulatory Fit

Suitability for regulated industries and professional services

Abridge: Exceptional fit for US health systems. HIPAA BAA, data minimisation, Epic integration, and academic validation make Abridge one of the most compliance-ready ambient AI scribes for US healthcare.

Lumo (Proton): Excellent fit for privacy-sensitive professionals in legal and financial services. Swiss jurisdiction, zero-access encryption, and no training on user data address key regulatory concerns. Not EU-incorporated but GDPR adequate.

5/5

Exceptional fit for US health systems. HIPAA BAA, data minimisation, Epic integration, and academic validation make Abridge one of the most compliance-ready ambient AI scribes for US healthcare.

4/5

Excellent fit for privacy-sensitive professionals in legal and financial services. Swiss jurisdiction, zero-access encryption, and no training on user data address key regulatory concerns. Not EU-incorporated but GDPR adequate.

Total Score

20/25

23/25

Best For

Abridge

Best for regulated industries (HHS OCR); privacy-conscious teams who need strong data retention controls.

Lumo (Proton)

Best for EU-headquartered organisations needing maximum data sovereignty; regulated industries (legal, financial-services); privacy-conscious teams who need strong data retention controls; organisations that need self-hosted or on-premise deployment; teams on a tight budget.

Detailed Comparison

Abridge vs Lumo (Proton): Trust & Compliance Comparison

Abridge (Abridge, US) scores 20/25 overall with a Silver (Strong) trust badge. AI clinical documentation from patient conversations, built for Epic. Lumo (Proton) (Proton, CH) scores 23/25 with a Gold (Excellent) trust badge. Privacy-first AI assistant from the makers of ProtonMail, with Swiss jurisdiction and zero-access encryption.

Dimension-by-Dimension Breakdown

#### Data Residency

Lumo (Proton) leads with 5/5 vs 3/5.

●Abridge (3/5): Data hosted exclusively in the US in HIPAA-eligible AWS environments. No international data residency options available; suitable for US health systems but not for EU healthcare providers.

●Lumo (Proton) (5/5): Data hosted in Proton's own data centres in Germany and Norway. Zero-access encryption means even Proton cannot read conversation content. No US infrastructure dependency.

#### Legal Jurisdiction

Lumo (Proton) leads with 5/5 vs 3/5.

●Abridge (3/5): Delaware-incorporated US company subject to US law. HIPAA BAA provides contractual protections appropriate for US covered entities and their business associates.

●Lumo (Proton) (5/5): Swiss incorporation provides one of the strongest privacy jurisdictions globally. Outside US CLOUD Act reach. Swiss FADP and GDPR adequacy. Proton has a decade-long track record of defending user privacy.

#### Data Retention & Training

Both score equally at 5/5.

●Abridge (5/5): Patient audio and transcripts processed only to generate the immediate note and not retained thereafter for training. Exceptional data minimisation approach consistent with HIPAA minimum necessary standard.

●Lumo (Proton) (5/5): Zero-access encryption on conversations. User data explicitly never used for model training. Open-source code enables independent verification of privacy claims.

#### Certifications

Both score equally at 4/5.

●Abridge (4/5): SOC 2 Type II certified with HIPAA BAA. Academic validation across major health systems provides additional clinical credibility. ISO 27001 not yet reported.

●Lumo (Proton) (4/5): ISO 27001 and SOC 2 at Proton AG organisational level. Strong for a consumer-facing privacy product. ISO 27701 would further strengthen the posture.

#### Regulatory Fit

Abridge leads with 5/5 vs 4/5.

●Abridge (5/5): Exceptional fit for US health systems. HIPAA BAA, data minimisation, Epic integration, and academic validation make Abridge one of the most compliance-ready ambient AI scribes for US healthcare.

●Lumo (Proton) (4/5): Excellent fit for privacy-sensitive professionals in legal and financial services. Swiss jurisdiction, zero-access encryption, and no training on user data address key regulatory concerns. Not EU-incorporated but GDPR adequate.

Certifications at a Glance

Certification	Abridge	Lumo (Proton)
HIPAA BAA	Yes	No
ISO 27001	No	Yes
SOC 2	No	Yes
SOC 2 Type II	Yes	No

Overall Verdict

Lumo (Proton) has a clear trust advantage, scoring 23/25 compared to Abridge's 20/25. Lumo (Proton) particularly excels in data residency, legal jurisdiction.

Frequently Asked Questions

Which is better for EU compliance, Abridge or Lumo (Proton)?

Abridge has a TrustKit score of 20/25 while Lumo (Proton) scores 23/25. Lumo (Proton) currently rates higher across data residency, legal jurisdiction, data retention, certifications, and regulatory fit.

How do Abridge and Lumo (Proton) compare on data residency?

Abridge scores 3/5 for data residency (Data hosted exclusively in the US in HIPAA-eligible AWS environments. No international data residency options available; suitable for US health systems but not for EU healthcare providers.), while Lumo (Proton) scores 5/5 (Data hosted in Proton's own data centres in Germany and Norway. Zero-access encryption means even Proton cannot read conversation content. No US infrastructure dependency.).

Are Abridge and Lumo (Proton) GDPR compliant?

Both tools are assessed across five compliance dimensions. Abridge has a regulatory fit score of 5/5 and Lumo (Proton) scores 4/5. Check the full comparison above for a detailed breakdown.

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