Abridge

AI clinical documentation from patient conversations, built for Epic

Tandem Health

AI medical scribe and coding assistant built to EU medical-device standards

Abridge

Strong

20/25

Tandem Health

Excellent

25/25

Score Breakdown

DimensionAbridgeTandem Health

Data Residency

Where is your data stored and processed?

Abridge: Data hosted exclusively in the US in HIPAA-eligible AWS environments. No international data residency options available; suitable for US health systems but not for EU healthcare providers.

Tandem Health: Patient data is processed and stored exclusively in European data centres, and audio is deleted immediately after transcription with no storage — an explicit EU-only posture.

3/5

Data hosted exclusively in the US in HIPAA-eligible AWS environments. No international data residency options available; suitable for US health systems but not for EU healthcare providers.

5/5

Patient data is processed and stored exclusively in European data centres, and audio is deleted immediately after transcription with no storage — an explicit EU-only posture.

Legal Jurisdiction

Which laws govern the company and your data?

Abridge: Delaware-incorporated US company subject to US law. HIPAA BAA provides contractual protections appropriate for US covered entities and their business associates.

Tandem Health: Incorporated as Tandem Health AB in Sweden with no US parent, placing it fully within EU/EEA jurisdiction.

3/5

Delaware-incorporated US company subject to US law. HIPAA BAA provides contractual protections appropriate for US covered entities and their business associates.

5/5

Incorporated as Tandem Health AB in Sweden with no US parent, placing it fully within EU/EEA jurisdiction.

Data Retention & Training

Is your data used for model training?

Abridge: Patient audio and transcripts processed only to generate the immediate note and not retained thereafter for training. Exceptional data minimisation approach consistent with HIPAA minimum necessary standard.

Tandem Health: States it does not train AI models on patient or personal data, deletes audio immediately after transcription, offers enterprise data agreements, and operates under an ISO 13485 medical-device QMS.

5/5

Patient audio and transcripts processed only to generate the immediate note and not retained thereafter for training. Exceptional data minimisation approach consistent with HIPAA minimum necessary standard.

5/5

States it does not train AI models on patient or personal data, deletes audio immediately after transcription, offers enterprise data agreements, and operates under an ISO 13485 medical-device QMS.

Certifications

ISO 27001, SOC 2, Cyber Essentials, etc.

Abridge: SOC 2 Type II certified with HIPAA BAA. Academic validation across major health systems provides additional clinical credibility. ISO 27001 not yet reported.

Tandem Health: Exceptional stack: ISO 27001:2022, ISO 13485:2016, ISO 42001:2023, ISO 14001, NEN 7510, plus CE/MDR Class IIa and UKCA medical-device marks, NHS DSPT and Cyber Essentials Plus. No SOC 2 published, but sector-specific medical-device certification more than compensates.

4/5

SOC 2 Type II certified with HIPAA BAA. Academic validation across major health systems provides additional clinical credibility. ISO 27001 not yet reported.

5/5

Exceptional stack: ISO 27001:2022, ISO 13485:2016, ISO 42001:2023, ISO 14001, NEN 7510, plus CE/MDR Class IIa and UKCA medical-device marks, NHS DSPT and Cyber Essentials Plus. No SOC 2 published, but sector-specific medical-device certification more than compensates.

Regulatory Fit

Suitability for regulated industries and professional services

Abridge: Exceptional fit for US health systems. HIPAA BAA, data minimisation, Epic integration, and academic validation make Abridge one of the most compliance-ready ambient AI scribes for US healthcare.

Tandem Health: Purpose-built and CE/MDR-certified as a medical device for EU and UK clinical use, with named applicability to healthcare regulators (EMA, MHRA) and NHS frameworks.

5/5

Exceptional fit for US health systems. HIPAA BAA, data minimisation, Epic integration, and academic validation make Abridge one of the most compliance-ready ambient AI scribes for US healthcare.

5/5

Purpose-built and CE/MDR-certified as a medical device for EU and UK clinical use, with named applicability to healthcare regulators (EMA, MHRA) and NHS frameworks.

Total Score

20/25

25/25

Best For

Abridge

Best for regulated industries (HHS OCR); privacy-conscious teams who need strong data retention controls.

Tandem Health

Best for EU-headquartered organisations needing maximum data sovereignty; organisations requiring broad certification coverage (CE mark (EU MDR), MDR Class IIa, UKCA); regulated industries (EMA, MHRA); privacy-conscious teams who need strong data retention controls; teams on a tight budget.

Detailed Comparison

Abridge vs Tandem Health: Trust & Compliance Comparison

Abridge (Abridge, US) scores 20/25 overall with a Silver (Strong) trust badge. AI clinical documentation from patient conversations, built for Epic. Tandem Health (Tandem Health, SE) scores 25/25 with a Gold (Excellent) trust badge. AI medical scribe and coding assistant built to EU medical-device standards.

Dimension-by-Dimension Breakdown

#### Data Residency

Tandem Health leads with 5/5 vs 3/5.

●Abridge (3/5): Data hosted exclusively in the US in HIPAA-eligible AWS environments. No international data residency options available; suitable for US health systems but not for EU healthcare providers.

●Tandem Health (5/5): Patient data is processed and stored exclusively in European data centres, and audio is deleted immediately after transcription with no storage — an explicit EU-only posture.

#### Legal Jurisdiction

Tandem Health leads with 5/5 vs 3/5.

●Abridge (3/5): Delaware-incorporated US company subject to US law. HIPAA BAA provides contractual protections appropriate for US covered entities and their business associates.

●Tandem Health (5/5): Incorporated as Tandem Health AB in Sweden with no US parent, placing it fully within EU/EEA jurisdiction.

#### Data Retention & Training

Both score equally at 5/5.

●Abridge (5/5): Patient audio and transcripts processed only to generate the immediate note and not retained thereafter for training. Exceptional data minimisation approach consistent with HIPAA minimum necessary standard.

●Tandem Health (5/5): States it does not train AI models on patient or personal data, deletes audio immediately after transcription, offers enterprise data agreements, and operates under an ISO 13485 medical-device QMS.

#### Certifications

Tandem Health leads with 5/5 vs 4/5.

●Abridge (4/5): SOC 2 Type II certified with HIPAA BAA. Academic validation across major health systems provides additional clinical credibility. ISO 27001 not yet reported.

●Tandem Health (5/5): Exceptional stack: ISO 27001:2022, ISO 13485:2016, ISO 42001:2023, ISO 14001, NEN 7510, plus CE/MDR Class IIa and UKCA medical-device marks, NHS DSPT and Cyber Essentials Plus. No SOC 2 published, but sector-specific medical-device certification more than compensates.

#### Regulatory Fit

Both score equally at 5/5.

●Abridge (5/5): Exceptional fit for US health systems. HIPAA BAA, data minimisation, Epic integration, and academic validation make Abridge one of the most compliance-ready ambient AI scribes for US healthcare.

●Tandem Health (5/5): Purpose-built and CE/MDR-certified as a medical device for EU and UK clinical use, with named applicability to healthcare regulators (EMA, MHRA) and NHS frameworks.

Certifications at a Glance

Certification	Abridge	Tandem Health
CE mark (EU MDR)	No	Yes
Cyber Essentials Plus	No	Yes
GDPR	No	Yes
HIPAA BAA	Yes	No
ISO 13485:2016	No	Yes
ISO 14001:2015	No	Yes
ISO 42001:2023	No	Yes
ISO/IEC 27001:2022	No	Yes
MDR Class IIa	No	Yes
NEN 7510	No	Yes
NHS DSPT	No	Yes
SOC 2 Type II	Yes	No
UKCA	No	Yes

Overall Verdict

Tandem Health has a clear trust advantage, scoring 25/25 compared to Abridge's 20/25. Tandem Health particularly excels in data residency, legal jurisdiction, certifications.

Frequently Asked Questions

Which is better for EU compliance, Abridge or Tandem Health?

Abridge has a TrustKit score of 20/25 while Tandem Health scores 25/25. Tandem Health currently rates higher across data residency, legal jurisdiction, data retention, certifications, and regulatory fit.

How do Abridge and Tandem Health compare on data residency?

Abridge scores 3/5 for data residency (Data hosted exclusively in the US in HIPAA-eligible AWS environments. No international data residency options available; suitable for US health systems but not for EU healthcare providers.), while Tandem Health scores 5/5 (Patient data is processed and stored exclusively in European data centres, and audio is deleted immediately after transcription with no storage — an explicit EU-only posture.).

Are Abridge and Tandem Health GDPR compliant?

Both tools are assessed across five compliance dimensions. Abridge has a regulatory fit score of 5/5 and Tandem Health scores 5/5. Check the full comparison above for a detailed breakdown.

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