Synthesia

AI video generation platform for creating professional videos with AI avatars

ElevenLabs

The most realistic AI voice platform for creators and enterprises

Synthesia

Strong

21/25

ElevenLabs

Strong

19/25

Score Breakdown

DimensionSynthesiaElevenLabs

Data Residency

Where is your data stored and processed?

Synthesia: EU data processing available for European customers on AWS EU infrastructure

ElevenLabs: Offers US, EU, and India data residency options; EU residency is available exclusively to Enterprise customers.

4/5

EU data processing available for European customers on AWS EU infrastructure

4/5

Offers US, EU, and India data residency options; EU residency is available exclusively to Enterprise customers.

Legal Jurisdiction

Which laws govern the company and your data?

Synthesia: UK-incorporated company under English law; strong GDPR compliance posture

ElevenLabs: US-incorporated under Delaware law; subject to US legal processes including CLOUD Act, though EU residency mitigates some risk for European customers.

4/5

UK-incorporated company under English law; strong GDPR compliance posture

3/5

US-incorporated under Delaware law; subject to US legal processes including CLOUD Act, though EU residency mitigates some risk for European customers.

Data Retention & Training

Is your data used for model training?

Synthesia: Customer content not used for AI model training; data retained per contractual terms

ElevenLabs: Zero Retention Mode available ensures no content or data is retained on ElevenLabs servers; strong opt-out options.

4/5

Customer content not used for AI model training; data retained per contractual terms

5/5

Zero Retention Mode available ensures no content or data is retained on ElevenLabs servers; strong opt-out options.

Certifications

ISO 27001, SOC 2, Cyber Essentials, etc.

Synthesia: SOC 2 Type II, ISO 27001, and pioneering ISO 42001 AI management certification

ElevenLabs: Holds SOC 2 Type II certification and is GDPR compliant with documented data processing agreements.

5/5

SOC 2 Type II, ISO 27001, and pioneering ISO 42001 AI management certification

4/5

Holds SOC 2 Type II certification and is GDPR compliant with documented data processing agreements.

Regulatory Fit

Suitability for regulated industries and professional services

Synthesia: Strong fit for regulated EU and UK organisations; ISO 42001 demonstrates responsible AI governance

ElevenLabs: Suitable for most regulated environments with Enterprise plan; EU data residency and Zero Retention Mode address many compliance concerns.

4/5

Strong fit for regulated EU and UK organisations; ISO 42001 demonstrates responsible AI governance

3/5

Suitable for most regulated environments with Enterprise plan; EU data residency and Zero Retention Mode address many compliance concerns.

Total Score

21/25

19/25

Best For

Synthesia

Best for privacy-conscious teams who need strong data retention controls; teams on a tight budget.

ElevenLabs

Best for EU-headquartered organisations needing maximum data sovereignty; organisations requiring broad certification coverage (SOC 2 Type II, ISO 27001, ISO 42001); regulated industries (ICO); privacy-conscious teams who need strong data retention controls.

Detailed Comparison

ElevenLabs vs Synthesia: Trust & Compliance Comparison

ElevenLabs (ElevenLabs, US) scores 19/25 overall with a Silver (Strong) trust badge. The most realistic AI voice platform for creators and enterprises. Synthesia (Synthesia Limited, GB) scores 21/25 with a Silver (Strong) trust badge. AI video generation platform for creating professional videos with AI avatars.

Dimension-by-Dimension Breakdown

#### Data Residency

Both score equally at 4/5.

●ElevenLabs (4/5): Offers US, EU, and India data residency options; EU residency is available exclusively to Enterprise customers.

●Synthesia (4/5): EU data processing available for European customers on AWS EU infrastructure

#### Legal Jurisdiction

Synthesia leads with 4/5 vs 3/5.

●ElevenLabs (3/5): US-incorporated under Delaware law; subject to US legal processes including CLOUD Act, though EU residency mitigates some risk for European customers.

●Synthesia (4/5): UK-incorporated company under English law; strong GDPR compliance posture

#### Data Retention & Training

ElevenLabs leads with 5/5 vs 4/5.

●ElevenLabs (5/5): Zero Retention Mode available ensures no content or data is retained on ElevenLabs servers; strong opt-out options.

●Synthesia (4/5): Customer content not used for AI model training; data retained per contractual terms

#### Certifications

Synthesia leads with 5/5 vs 4/5.

●ElevenLabs (4/5): Holds SOC 2 Type II certification and is GDPR compliant with documented data processing agreements.

●Synthesia (5/5): SOC 2 Type II, ISO 27001, and pioneering ISO 42001 AI management certification

#### Regulatory Fit

Synthesia leads with 4/5 vs 3/5.

●ElevenLabs (3/5): Suitable for most regulated environments with Enterprise plan; EU data residency and Zero Retention Mode address many compliance concerns.

●Synthesia (4/5): Strong fit for regulated EU and UK organisations; ISO 42001 demonstrates responsible AI governance

Certifications at a Glance

Certification	ElevenLabs	Synthesia
GDPR	Yes	No
ISO 27001	No	Yes
ISO 42001	No	Yes
SOC 2 Type II	Yes	Yes

Overall Verdict

Synthesia has a clear trust advantage, scoring 21/25 compared to ElevenLabs's 19/25. Synthesia particularly excels in legal jurisdiction, certifications, regulatory fit.

Frequently Asked Questions

Which is better for EU compliance, Synthesia or ElevenLabs?

Synthesia has a TrustKit score of 21/25 while ElevenLabs scores 19/25. Synthesia currently rates higher across data residency, legal jurisdiction, data retention, certifications, and regulatory fit.

How do Synthesia and ElevenLabs compare on data residency?

Synthesia scores 4/5 for data residency (EU data processing available for European customers on AWS EU infrastructure), while ElevenLabs scores 4/5 (Offers US, EU, and India data residency options; EU residency is available exclusively to Enterprise customers.).

Are Synthesia and ElevenLabs GDPR compliant?

Both tools are assessed across five compliance dimensions. Synthesia has a regulatory fit score of 4/5 and ElevenLabs scores 3/5. Check the full comparison above for a detailed breakdown.

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