Greenhouse

AI-powered recruiting platform built for structured, bias-aware hiring

Gong

Revenue AI platform that captures and analyzes customer interactions

Greenhouse

Moderate

16/25

Gong

Strong

17/25

Score Breakdown

DimensionGreenhouseGong

Data Residency

Where is your data stored and processed?

Greenhouse: Data hosting available in US and EU. EU data residency supports GDPR compliance for European organisations managing candidate personal data.

Gong: Data hosted in US and EU regions. Customers can select their preferred data residency region during onboarding.

3/5

Data hosting available in US and EU. EU data residency supports GDPR compliance for European organisations managing candidate personal data.

4/5

Data hosted in US and EU regions. Customers can select their preferred data residency region during onboarding.

Legal Jurisdiction

Which laws govern the company and your data?

Greenhouse: Incorporated in Delaware, US. Subject to US legal frameworks. GDPR data processing agreements available for European customers handling candidate data.

Gong: Parent company incorporated in Israel with US headquarters. Subject to both Israeli and US legal frameworks.

3/5

Incorporated in Delaware, US. Subject to US legal frameworks. GDPR data processing agreements available for European customers handling candidate data.

3/5

Parent company incorporated in Israel with US headquarters. Subject to both Israeli and US legal frameworks.

Data Retention & Training

Is your data used for model training?

Greenhouse: Configurable candidate data retention policies with GDPR-aligned deletion workflows. Candidate consent management features support lawful processing under EU data protection law.

Gong: Configurable retention policies for recorded interactions. Data retained for the duration of the contract with deletion upon request.

4/5

Configurable candidate data retention policies with GDPR-aligned deletion workflows. Candidate consent management features support lawful processing under EU data protection law.

3/5

Configurable retention policies for recorded interactions. Data retained for the duration of the contract with deletion upon request.

Certifications

ISO 27001, SOC 2, Cyber Essentials, etc.

Greenhouse: Holds SOC 2 Type II and ISO 27001 certifications. Solid baseline security posture for a recruitment platform handling sensitive candidate personal data.

Gong: Holds SOC 2 Type II, ISO 27001, and ISO 27701 certifications demonstrating strong security and privacy controls.

3/5

Holds SOC 2 Type II and ISO 27001 certifications. Solid baseline security posture for a recruitment platform handling sensitive candidate personal data.

4/5

Holds SOC 2 Type II, ISO 27001, and ISO 27701 certifications demonstrating strong security and privacy controls.

Regulatory Fit

Suitability for regulated industries and professional services

Greenhouse: Good fit for organisations with structured hiring requirements and GDPR obligations. Candidate consent and data deletion features align with EU data protection requirements for HR data processing.

Gong: GDPR and CCPA compliant. Recording consent mechanisms built in but may require additional configuration for specific regulatory environments.

3/5

Good fit for organisations with structured hiring requirements and GDPR obligations. Candidate consent and data deletion features align with EU data protection requirements for HR data processing.

3/5

GDPR and CCPA compliant. Recording consent mechanisms built in but may require additional configuration for specific regulatory environments.

Total Score

16/25

17/25

Best For

Greenhouse

Best for organisations requiring broad certification coverage (SOC 2 Type II, ISO 27001, ISO 27701).

Gong

Best for privacy-conscious teams who need strong data retention controls.

Detailed Comparison

Gong vs Greenhouse: Trust & Compliance Comparison

Gong (Gong, US) scores 17/25 overall with a Silver (Strong) trust badge. Revenue AI platform that captures and analyzes customer interactions. Greenhouse (Greenhouse Software, US) scores 16/25 with a Bronze (Moderate) trust badge. AI-powered recruiting platform built for structured, bias-aware hiring.

Dimension-by-Dimension Breakdown

#### Data Residency

Gong leads with 4/5 vs 3/5.

●Gong (4/5): Data hosted in US and EU regions. Customers can select their preferred data residency region during onboarding.

●Greenhouse (3/5): Data hosting available in US and EU. EU data residency supports GDPR compliance for European organisations managing candidate personal data.

#### Legal Jurisdiction

Both score equally at 3/5.

●Gong (3/5): Parent company incorporated in Israel with US headquarters. Subject to both Israeli and US legal frameworks.

●Greenhouse (3/5): Incorporated in Delaware, US. Subject to US legal frameworks. GDPR data processing agreements available for European customers handling candidate data.

#### Data Retention & Training

Greenhouse leads with 4/5 vs 3/5.

●Gong (3/5): Configurable retention policies for recorded interactions. Data retained for the duration of the contract with deletion upon request.

●Greenhouse (4/5): Configurable candidate data retention policies with GDPR-aligned deletion workflows. Candidate consent management features support lawful processing under EU data protection law.

#### Certifications

Gong leads with 4/5 vs 3/5.

●Gong (4/5): Holds SOC 2 Type II, ISO 27001, and ISO 27701 certifications demonstrating strong security and privacy controls.

●Greenhouse (3/5): Holds SOC 2 Type II and ISO 27001 certifications. Solid baseline security posture for a recruitment platform handling sensitive candidate personal data.

#### Regulatory Fit

Both score equally at 3/5.

●Gong (3/5): GDPR and CCPA compliant. Recording consent mechanisms built in but may require additional configuration for specific regulatory environments.

●Greenhouse (3/5): Good fit for organisations with structured hiring requirements and GDPR obligations. Candidate consent and data deletion features align with EU data protection requirements for HR data processing.

Certifications at a Glance

Certification	Gong	Greenhouse
ISO 27001	Yes	Yes
ISO 27701	Yes	No
SOC 2 Type II	Yes	Yes

Overall Verdict

Gong and Greenhouse are closely matched on trust and compliance, with scores of 17/25 and 16/25 respectively. The right choice depends on your specific regulatory requirements and existing technology stack.

Frequently Asked Questions

Which is better for EU compliance, Greenhouse or Gong?

Greenhouse has a TrustKit score of 16/25 while Gong scores 17/25. Gong currently rates higher across data residency, legal jurisdiction, data retention, certifications, and regulatory fit.

How do Greenhouse and Gong compare on data residency?

Greenhouse scores 3/5 for data residency (Data hosting available in US and EU. EU data residency supports GDPR compliance for European organisations managing candidate personal data.), while Gong scores 4/5 (Data hosted in US and EU regions. Customers can select their preferred data residency region during onboarding.).

Are Greenhouse and Gong GDPR compliant?

Both tools are assessed across five compliance dimensions. Greenhouse has a regulatory fit score of 3/5 and Gong scores 3/5. Check the full comparison above for a detailed breakdown.

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