Hedy AI

AI meeting coach with EU data residency option for European teams

Otter.ai

AI meeting transcription and notes for Zoom, Teams, and Google Meet

Hedy AI

Caution

10/25

Otter.ai

Moderate

16/25

Score Breakdown

DimensionHedy AIOtter.ai

Data Residency

Where is your data stored and processed?

Hedy AI: US default hosting with EU data residency option for new accounts. EU option is positive but US company means data governance is ultimately US-controlled.

Otter.ai: US-based AWS hosting; no regional data residency options for EU customers

3/5

US default hosting with EU data residency option for new accounts. EU option is positive but US company means data governance is ultimately US-controlled.

2/5

US-based AWS hosting; no regional data residency options for EU customers

Legal Jurisdiction

Which laws govern the company and your data?

Hedy AI: US incorporation (Oregon). CLOUD Act applies. EU data residency option does not change the legal jurisdiction. GDPR DPA likely available but US law governs.

Otter.ai: US Delaware corporation subject to CLOUD Act; GDPR compliance via DPA and SCCs

2/5

US incorporation (Oregon). CLOUD Act applies. EU data residency option does not change the legal jurisdiction. GDPR DPA likely available but US law governs.

2/5

US Delaware corporation subject to CLOUD Act; GDPR compliance via DPA and SCCs

Data Retention & Training

Is your data used for model training?

Hedy AI: Training data practices not explicitly disclosed. Meeting recordings and transcriptions contain sensitive business information. Data retention policies need clearer documentation.

Otter.ai: Customer recordings not used for AI training; data deleted per account settings

2/5

Training data practices not explicitly disclosed. Meeting recordings and transcriptions contain sensitive business information. Data retention policies need clearer documentation.

5/5

Customer recordings not used for AI training; data deleted per account settings

Certifications

ISO 27001, SOC 2, Cyber Essentials, etc.

Hedy AI: No certifications listed. Early-stage US company. Significant certification gap for handling sensitive meeting data.

Otter.ai: SOC 2 Type II and ISO 27001 certified

1/5

No certifications listed. Early-stage US company. Significant certification gap for handling sensitive meeting data.

4/5

SOC 2 Type II and ISO 27001 certified

Regulatory Fit

Suitability for regulated industries and professional services

Hedy AI: EU data residency option is positive but US jurisdiction, no certifications, and unclear data handling practices limit suitability for regulated European businesses.

Otter.ai: Good security posture; US hosting limits EU data residency suitability for highly regulated sectors

2/5

EU data residency option is positive but US jurisdiction, no certifications, and unclear data handling practices limit suitability for regulated European businesses.

3/5

Good security posture; US hosting limits EU data residency suitability for highly regulated sectors

Total Score

10/25

16/25

Best For

Hedy AI

Best for teams on a tight budget.

Otter.ai

Best for privacy-conscious teams who need strong data retention controls; teams on a tight budget; enterprises requiring SSO integration.

Detailed Comparison

Hedy AI vs Otter.ai: Trust & Compliance Comparison

Hedy AI (Hedy AI, US) scores 10/25 overall with a Review Required (Caution) trust badge. AI meeting coach with EU data residency option for European teams. Otter.ai (AISense, Inc., US) scores 16/25 with a Bronze (Moderate) trust badge. AI meeting transcription and notes for Zoom, Teams, and Google Meet.

Dimension-by-Dimension Breakdown

#### Data Residency

Hedy AI leads with 3/5 vs 2/5.

●Hedy AI (3/5): US default hosting with EU data residency option for new accounts. EU option is positive but US company means data governance is ultimately US-controlled.

●Otter.ai (2/5): US-based AWS hosting; no regional data residency options for EU customers

#### Legal Jurisdiction

Both score equally at 2/5.

●Hedy AI (2/5): US incorporation (Oregon). CLOUD Act applies. EU data residency option does not change the legal jurisdiction. GDPR DPA likely available but US law governs.

●Otter.ai (2/5): US Delaware corporation subject to CLOUD Act; GDPR compliance via DPA and SCCs

#### Data Retention & Training

Otter.ai leads with 5/5 vs 2/5.

●Hedy AI (2/5): Training data practices not explicitly disclosed. Meeting recordings and transcriptions contain sensitive business information. Data retention policies need clearer documentation.

●Otter.ai (5/5): Customer recordings not used for AI training; data deleted per account settings

#### Certifications

Otter.ai leads with 4/5 vs 1/5.

●Hedy AI (1/5): No certifications listed. Early-stage US company. Significant certification gap for handling sensitive meeting data.

●Otter.ai (4/5): SOC 2 Type II and ISO 27001 certified

#### Regulatory Fit

Otter.ai leads with 3/5 vs 2/5.

●Hedy AI (2/5): EU data residency option is positive but US jurisdiction, no certifications, and unclear data handling practices limit suitability for regulated European businesses.

●Otter.ai (3/5): Good security posture; US hosting limits EU data residency suitability for highly regulated sectors

Certifications at a Glance

Certification	Hedy AI	Otter.ai
ISO 27001	No	Yes
SOC 2 Type II	No	Yes

Overall Verdict

Otter.ai has a clear trust advantage, scoring 16/25 compared to Hedy AI's 10/25. Otter.ai particularly excels in data retention & training, certifications, regulatory fit.

Frequently Asked Questions

Which is better for EU compliance, Hedy AI or Otter.ai?

Hedy AI has a TrustKit score of 10/25 while Otter.ai scores 16/25. Otter.ai currently rates higher across data residency, legal jurisdiction, data retention, certifications, and regulatory fit.

How do Hedy AI and Otter.ai compare on data residency?

Hedy AI scores 3/5 for data residency (US default hosting with EU data residency option for new accounts. EU option is positive but US company means data governance is ultimately US-controlled.), while Otter.ai scores 2/5 (US-based AWS hosting; no regional data residency options for EU customers).

Are Hedy AI and Otter.ai GDPR compliant?

Both tools are assessed across five compliance dimensions. Hedy AI has a regulatory fit score of 2/5 and Otter.ai scores 3/5. Check the full comparison above for a detailed breakdown.

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