Infermedica

Polish AI symptom checker and clinical triage platform for digital health

Tandem Health

AI medical scribe and coding assistant built to EU medical-device standards

Infermedica

Excellent

24/25

Tandem Health

Excellent

25/25

Score Breakdown

DimensionInfermedicaTandem Health

Data Residency

Where is your data stored and processed?

Infermedica: EU data centres (Poland and Germany). Polish incorporation means EU law governs by default. No US cloud dependency. Strong data residency for healthcare AI.

Tandem Health: Patient data is processed and stored exclusively in European data centres, and audio is deleted immediately after transcription with no storage — an explicit EU-only posture.

5/5

EU data centres (Poland and Germany). Polish incorporation means EU law governs by default. No US cloud dependency. Strong data residency for healthcare AI.

5/5

Patient data is processed and stored exclusively in European data centres, and audio is deleted immediately after transcription with no storage — an explicit EU-only posture.

Legal Jurisdiction

Which laws govern the company and your data?

Infermedica: Polish Sp. z o.o. under Polish and EU law. GDPR and EU AI Act apply as corporate law. UODO (Polish DPA) is the lead supervisory authority. No CLOUD Act exposure.

Tandem Health: Incorporated as Tandem Health AB in Sweden with no US parent, placing it fully within EU/EEA jurisdiction.

5/5

Polish Sp. z o.o. under Polish and EU law. GDPR and EU AI Act apply as corporate law. UODO (Polish DPA) is the lead supervisory authority. No CLOUD Act exposure.

5/5

Incorporated as Tandem Health AB in Sweden with no US parent, placing it fully within EU/EEA jurisdiction.

Data Retention & Training

Is your data used for model training?

Infermedica: Patient triage data not used for cross-customer model training. API architecture means customer data stays under customer control. GDPR-compliant DPA available for all customers.

Tandem Health: States it does not train AI models on patient or personal data, deletes audio immediately after transcription, offers enterprise data agreements, and operates under an ISO 13485 medical-device QMS.

5/5

Patient triage data not used for cross-customer model training. API architecture means customer data stays under customer control. GDPR-compliant DPA available for all customers.

5/5

States it does not train AI models on patient or personal data, deletes audio immediately after transcription, offers enterprise data agreements, and operates under an ISO 13485 medical-device QMS.

Certifications

ISO 27001, SOC 2, Cyber Essentials, etc.

Infermedica: ISO 27001 and ISO 27799 (health informatics security) certifications. CE-marked as Class I medical device under EU MDR. Strong certification posture for a medical AI company.

Tandem Health: Exceptional stack: ISO 27001:2022, ISO 13485:2016, ISO 42001:2023, ISO 14001, NEN 7510, plus CE/MDR Class IIa and UKCA medical-device marks, NHS DSPT and Cyber Essentials Plus. No SOC 2 published, but sector-specific medical-device certification more than compensates.

4/5

ISO 27001 and ISO 27799 (health informatics security) certifications. CE-marked as Class I medical device under EU MDR. Strong certification posture for a medical AI company.

5/5

Exceptional stack: ISO 27001:2022, ISO 13485:2016, ISO 42001:2023, ISO 14001, NEN 7510, plus CE/MDR Class IIa and UKCA medical-device marks, NHS DSPT and Cyber Essentials Plus. No SOC 2 published, but sector-specific medical-device certification more than compensates.

Regulatory Fit

Suitability for regulated industries and professional services

Infermedica: Excellent fit for EU healthcare organisations, insurers, and digital health platforms. CE-marked under MDR, GDPR-native, EU-incorporated, and multilingual (30+ languages). One of the strongest EU-sovereign medical AI platforms for triage and symptom assessment.

Tandem Health: Purpose-built and CE/MDR-certified as a medical device for EU and UK clinical use, with named applicability to healthcare regulators (EMA, MHRA) and NHS frameworks.

5/5

Excellent fit for EU healthcare organisations, insurers, and digital health platforms. CE-marked under MDR, GDPR-native, EU-incorporated, and multilingual (30+ languages). One of the strongest EU-sovereign medical AI platforms for triage and symptom assessment.

5/5

Purpose-built and CE/MDR-certified as a medical device for EU and UK clinical use, with named applicability to healthcare regulators (EMA, MHRA) and NHS frameworks.

Total Score

24/25

25/25

Best For

Infermedica

Best for EU-headquartered organisations needing maximum data sovereignty; regulated industries (CNIL, BaFin); privacy-conscious teams who need strong data retention controls.

Tandem Health

Best for EU-headquartered organisations needing maximum data sovereignty; organisations requiring broad certification coverage (CE mark (EU MDR), MDR Class IIa, UKCA); regulated industries (EMA, MHRA); privacy-conscious teams who need strong data retention controls; teams on a tight budget.

Detailed Comparison

Infermedica vs Tandem Health: Trust & Compliance Comparison

Infermedica (Infermedica, PL) scores 24/25 overall with a Gold (Excellent) trust badge. Polish AI symptom checker and clinical triage platform for digital health. Tandem Health (Tandem Health, SE) scores 25/25 with a Gold (Excellent) trust badge. AI medical scribe and coding assistant built to EU medical-device standards.

Dimension-by-Dimension Breakdown

#### Data Residency

Both score equally at 5/5.

●Infermedica (5/5): EU data centres (Poland and Germany). Polish incorporation means EU law governs by default. No US cloud dependency. Strong data residency for healthcare AI.

●Tandem Health (5/5): Patient data is processed and stored exclusively in European data centres, and audio is deleted immediately after transcription with no storage — an explicit EU-only posture.

#### Legal Jurisdiction

Both score equally at 5/5.

●Infermedica (5/5): Polish Sp. z o.o. under Polish and EU law. GDPR and EU AI Act apply as corporate law. UODO (Polish DPA) is the lead supervisory authority. No CLOUD Act exposure.

●Tandem Health (5/5): Incorporated as Tandem Health AB in Sweden with no US parent, placing it fully within EU/EEA jurisdiction.

#### Data Retention & Training

Both score equally at 5/5.

●Infermedica (5/5): Patient triage data not used for cross-customer model training. API architecture means customer data stays under customer control. GDPR-compliant DPA available for all customers.

●Tandem Health (5/5): States it does not train AI models on patient or personal data, deletes audio immediately after transcription, offers enterprise data agreements, and operates under an ISO 13485 medical-device QMS.

#### Certifications

Tandem Health leads with 5/5 vs 4/5.

●Infermedica (4/5): ISO 27001 and ISO 27799 (health informatics security) certifications. CE-marked as Class I medical device under EU MDR. Strong certification posture for a medical AI company.

●Tandem Health (5/5): Exceptional stack: ISO 27001:2022, ISO 13485:2016, ISO 42001:2023, ISO 14001, NEN 7510, plus CE/MDR Class IIa and UKCA medical-device marks, NHS DSPT and Cyber Essentials Plus. No SOC 2 published, but sector-specific medical-device certification more than compensates.

#### Regulatory Fit

Both score equally at 5/5.

●Infermedica (5/5): Excellent fit for EU healthcare organisations, insurers, and digital health platforms. CE-marked under MDR, GDPR-native, EU-incorporated, and multilingual (30+ languages). One of the strongest EU-sovereign medical AI platforms for triage and symptom assessment.

●Tandem Health (5/5): Purpose-built and CE/MDR-certified as a medical device for EU and UK clinical use, with named applicability to healthcare regulators (EMA, MHRA) and NHS frameworks.

Certifications at a Glance

Certification	Infermedica	Tandem Health
CE mark (EU MDR)	No	Yes
Cyber Essentials Plus	No	Yes
GDPR	No	Yes
ISO 13485:2016	No	Yes
ISO 14001:2015	No	Yes
ISO 27001	Yes	No
ISO 27799	Yes	No
ISO 42001:2023	No	Yes
ISO/IEC 27001:2022	No	Yes
MDR Class IIa	No	Yes
NEN 7510	No	Yes
NHS DSPT	No	Yes
UKCA	No	Yes

Overall Verdict

Infermedica and Tandem Health are closely matched on trust and compliance, with scores of 24/25 and 25/25 respectively. The right choice depends on your specific regulatory requirements and existing technology stack.

Frequently Asked Questions

Which is better for EU compliance, Infermedica or Tandem Health?

Infermedica has a TrustKit score of 24/25 while Tandem Health scores 25/25. Tandem Health currently rates higher across data residency, legal jurisdiction, data retention, certifications, and regulatory fit.

How do Infermedica and Tandem Health compare on data residency?

Infermedica scores 5/5 for data residency (EU data centres (Poland and Germany). Polish incorporation means EU law governs by default. No US cloud dependency. Strong data residency for healthcare AI.), while Tandem Health scores 5/5 (Patient data is processed and stored exclusively in European data centres, and audio is deleted immediately after transcription with no storage — an explicit EU-only posture.).

Are Infermedica and Tandem Health GDPR compliant?

Both tools are assessed across five compliance dimensions. Infermedica has a regulatory fit score of 5/5 and Tandem Health scores 5/5. Check the full comparison above for a detailed breakdown.

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