Rasa

Open-source conversational AI framework for building enterprise chatbots and voice assistants

LangSmith (LangChain)

LLM observability, testing, and deployment platform for production AI applications

Rasa

Strong

19/25

LangSmith (LangChain)

Moderate

13/25

Score Breakdown

DimensionRasaLangSmith (LangChain)

Data Residency

Where is your data stored and processed?

Rasa: Open-source framework deployable on any infrastructure. Self-hosted option means data never leaves customer's environment. No cloud dependency for core functionality.

LangSmith (LangChain): Cloud product processes trace data (including prompts and LLM outputs) in US infrastructure. Self-hosted LangSmith Enterprise enables EU data residency. Open-source LangChain framework can run fully on-premise.

5/5

Open-source framework deployable on any infrastructure. Self-hosted option means data never leaves customer's environment. No cloud dependency for core functionality.

2/5

Cloud product processes trace data (including prompts and LLM outputs) in US infrastructure. Self-hosted LangSmith Enterprise enables EU data residency. Open-source LangChain framework can run fully on-premise.

Legal Jurisdiction

Which laws govern the company and your data?

Rasa: Dual incorporation: Rasa Technologies GmbH (Germany) and Rasa Technologies Inc (USA). German R&D but US entity introduces CLOUD Act considerations. Self-hosted deployments mitigate jurisdiction risks.

LangSmith (LangChain): California incorporation, US jurisdiction, CLOUD Act applies. SOC 2 Type II and GDPR DPA available. Self-hosted enterprise removes US cloud dependency for EU deployments.

3/5

Dual incorporation: Rasa Technologies GmbH (Germany) and Rasa Technologies Inc (USA). German R&D but US entity introduces CLOUD Act considerations. Self-hosted deployments mitigate jurisdiction risks.

2/5

California incorporation, US jurisdiction, CLOUD Act applies. SOC 2 Type II and GDPR DPA available. Self-hosted enterprise removes US cloud dependency for EU deployments.

Data Retention & Training

Is your data used for model training?

Rasa: Self-hosted architecture gives customers complete control over data retention. Rasa does not access or host customer data. Open-source code allows full audit of data handling.

LangSmith (LangChain): Trace data not used for LLM training. Configurable trace retention periods. Enterprise self-hosted gives full control over data lifecycle. Cloud product has clear data isolation per project.

5/5

Self-hosted architecture gives customers complete control over data retention. Rasa does not access or host customer data. Open-source code allows full audit of data handling.

4/5

Trace data not used for LLM training. Configurable trace retention periods. Enterprise self-hosted gives full control over data lifecycle. Cloud product has clear data isolation per project.

Certifications

ISO 27001, SOC 2, Cyber Essentials, etc.

Rasa: Controls aligned with ISO 27002. Supports GDPR and HIPAA compliance. No formal ISO 27001 or SOC 2 certifications listed. Self-hosted model shifts certification burden to customer.

LangSmith (LangChain): SOC 2 Type II certification. Appropriate for a developer tooling company. ISO 27001 would strengthen the posture for enterprise regulated-industry procurement.

2/5

Controls aligned with ISO 27002. Supports GDPR and HIPAA compliance. No formal ISO 27001 or SOC 2 certifications listed. Self-hosted model shifts certification burden to customer.

3/5

SOC 2 Type II certification. Appropriate for a developer tooling company. ISO 27001 would strengthen the posture for enterprise regulated-industry procurement.

Regulatory Fit

Suitability for regulated industries and professional services

Rasa: Excellent for regulated industries due to self-hosting capability. Used by enterprises in financial services, healthcare, and government. Full data control enables compliance with strict regulatory requirements.

LangSmith (LangChain): Cloud product requires GDPR transfer mechanisms for EU personal data in traces. Self-hosted LangSmith Enterprise is the appropriate deployment for EU regulated industries. Open-source framework usage is unrestricted.

4/5

Excellent for regulated industries due to self-hosting capability. Used by enterprises in financial services, healthcare, and government. Full data control enables compliance with strict regulatory requirements.

2/5

Cloud product requires GDPR transfer mechanisms for EU personal data in traces. Self-hosted LangSmith Enterprise is the appropriate deployment for EU regulated industries. Open-source framework usage is unrestricted.

Total Score

19/25

13/25

Best For

Rasa

Best for privacy-conscious teams who need strong data retention controls; organisations that need self-hosted or on-premise deployment; teams on a tight budget.

LangSmith (LangChain)

Best for regulated industries (financial-services, healthcare); privacy-conscious teams who need strong data retention controls; organisations that need self-hosted or on-premise deployment; teams on a tight budget.

Detailed Comparison

LangSmith (LangChain) vs Rasa: Trust & Compliance Comparison

LangSmith (LangChain) (LangChain, US) scores 13/25 overall with a Bronze (Moderate) trust badge. LLM observability, testing, and deployment platform for production AI applications. Rasa (Rasa, DE) scores 19/25 with a Silver (Strong) trust badge. Open-source conversational AI framework for building enterprise chatbots and voice assistants.

Dimension-by-Dimension Breakdown

#### Data Residency

Rasa leads with 5/5 vs 2/5.

●LangSmith (LangChain) (2/5): Cloud product processes trace data (including prompts and LLM outputs) in US infrastructure. Self-hosted LangSmith Enterprise enables EU data residency. Open-source LangChain framework can run fully on-premise.

●Rasa (5/5): Open-source framework deployable on any infrastructure. Self-hosted option means data never leaves customer's environment. No cloud dependency for core functionality.

#### Legal Jurisdiction

Rasa leads with 3/5 vs 2/5.

●LangSmith (LangChain) (2/5): California incorporation, US jurisdiction, CLOUD Act applies. SOC 2 Type II and GDPR DPA available. Self-hosted enterprise removes US cloud dependency for EU deployments.

●Rasa (3/5): Dual incorporation: Rasa Technologies GmbH (Germany) and Rasa Technologies Inc (USA). German R&D but US entity introduces CLOUD Act considerations. Self-hosted deployments mitigate jurisdiction risks.

#### Data Retention & Training

Rasa leads with 5/5 vs 4/5.

●LangSmith (LangChain) (4/5): Trace data not used for LLM training. Configurable trace retention periods. Enterprise self-hosted gives full control over data lifecycle. Cloud product has clear data isolation per project.

●Rasa (5/5): Self-hosted architecture gives customers complete control over data retention. Rasa does not access or host customer data. Open-source code allows full audit of data handling.

#### Certifications

LangSmith (LangChain) leads with 3/5 vs 2/5.

●LangSmith (LangChain) (3/5): SOC 2 Type II certification. Appropriate for a developer tooling company. ISO 27001 would strengthen the posture for enterprise regulated-industry procurement.

●Rasa (2/5): Controls aligned with ISO 27002. Supports GDPR and HIPAA compliance. No formal ISO 27001 or SOC 2 certifications listed. Self-hosted model shifts certification burden to customer.

#### Regulatory Fit

Rasa leads with 4/5 vs 2/5.

●LangSmith (LangChain) (2/5): Cloud product requires GDPR transfer mechanisms for EU personal data in traces. Self-hosted LangSmith Enterprise is the appropriate deployment for EU regulated industries. Open-source framework usage is unrestricted.

●Rasa (4/5): Excellent for regulated industries due to self-hosting capability. Used by enterprises in financial services, healthcare, and government. Full data control enables compliance with strict regulatory requirements.

Certifications at a Glance

Certification	LangSmith (LangChain)	Rasa
SOC 2 Type II	Yes	No

Overall Verdict

Rasa has a clear trust advantage, scoring 19/25 compared to LangSmith (LangChain)'s 13/25. Rasa particularly excels in data residency, legal jurisdiction, data retention & training, regulatory fit.

Frequently Asked Questions

Which is better for EU compliance, Rasa or LangSmith (LangChain)?

Rasa has a TrustKit score of 19/25 while LangSmith (LangChain) scores 13/25. Rasa currently rates higher across data residency, legal jurisdiction, data retention, certifications, and regulatory fit.

How do Rasa and LangSmith (LangChain) compare on data residency?

Rasa scores 5/5 for data residency (Open-source framework deployable on any infrastructure. Self-hosted option means data never leaves customer's environment. No cloud dependency for core functionality.), while LangSmith (LangChain) scores 2/5 (Cloud product processes trace data (including prompts and LLM outputs) in US infrastructure. Self-hosted LangSmith Enterprise enables EU data residency. Open-source LangChain framework can run fully on-premise.).

Are Rasa and LangSmith (LangChain) GDPR compliant?

Both tools are assessed across five compliance dimensions. Rasa has a regulatory fit score of 4/5 and LangSmith (LangChain) scores 2/5. Check the full comparison above for a detailed breakdown.

Explore Each Tool

Rasa

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76%

LangSmith (LangChain)

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52%