Luminance

AI contract intelligence platform

Tucuvi

Autonomous clinical voice AI agents that call patients and run care workflows

Luminance

Excellent

23/25

Tucuvi

Excellent

23/25

Score Breakdown

DimensionLuminanceTucuvi

Data Residency

Where is your data stored and processed?

Luminance: UK/EU hosting with customer choice; on-premise available

Tucuvi: EU-incorporated (Spain) and GDPR-compliant, so an EU hosting region is the reasonable expectation for EU customers, but specific data-centre locations and residency commitments are not published publicly — conservatively scored 4 pending confirmation via the Trust Center/DPA.

5/5

UK/EU hosting with customer choice; on-premise available

4/5

EU-incorporated (Spain) and GDPR-compliant, so an EU hosting region is the reasonable expectation for EU customers, but specific data-centre locations and residency commitments are not published publicly — conservatively scored 4 pending confirmation via the Trust Center/DPA.

Legal Jurisdiction

Which laws govern the company and your data?

Luminance: UK-incorporated company under English law

Tucuvi: Incorporated as Tucuvi Care S.L. in Madrid with no US parent, placing it fully within EU/EEA jurisdiction.

5/5

UK-incorporated company under English law

5/5

Incorporated as Tucuvi Care S.L. in Madrid with no US parent, placing it fully within EU/EEA jurisdiction.

Data Retention & Training

Is your data used for model training?

Luminance: Zero data used for training; complete client data isolation

Tucuvi: AI agents are trained on a proprietary manually-labelled dataset rather than on live customer data, and the QMS enforces GDPR/HIPAA data protection; however, no explicit public no-training-on-customer-data guarantee or detailed retention/DPA terms are published, so scored 4 rather than 5.

5/5

Zero data used for training; complete client data isolation

4/5

AI agents are trained on a proprietary manually-labelled dataset rather than on live customer data, and the QMS enforces GDPR/HIPAA data protection; however, no explicit public no-training-on-customer-data guarantee or detailed retention/DPA terms are published, so scored 4 rather than 5.

Certifications

ISO 27001, SOC 2, Cyber Essentials, etc.

Luminance: SOC 2 Type II, ISO 27001, Cyber Essentials Plus

Tucuvi: Strong, sector-specific stack: ISO/IEC 27001 and SOC 2 plus CE-marked Class IIb Software as a Medical Device under an ISO 13485 QMS, with EU AI Act and BS 30440 alignment. SOC 2 type (I vs II) not publicly specified.

4/5

SOC 2 Type II, ISO 27001, Cyber Essentials Plus

5/5

Strong, sector-specific stack: ISO/IEC 27001 and SOC 2 plus CE-marked Class IIb Software as a Medical Device under an ISO 13485 QMS, with EU AI Act and BS 30440 alignment. SOC 2 type (I vs II) not publicly specified.

Regulatory Fit

Suitability for regulated industries and professional services

Luminance: SRA and FCA suitable; used by regulated law firms and financial institutions

Tucuvi: Purpose-built for regulated EU healthcare and certified as a Class IIb medical device, suitable for hospitals and health systems under EMA/AEMPS oversight and GDPR.

4/5

SRA and FCA suitable; used by regulated law firms and financial institutions

5/5

Purpose-built for regulated EU healthcare and certified as a Class IIb medical device, suitable for hospitals and health systems under EMA/AEMPS oversight and GDPR.

Total Score

23/25

Best For

Luminance

Best for EU-headquartered organisations needing maximum data sovereignty; organisations requiring broad certification coverage (SOC 2 Type II, ISO 27001, Cyber Essentials Plus); regulated industries (SRA, FCA); privacy-conscious teams who need strong data retention controls; organisations that need self-hosted or on-premise deployment.

Tucuvi

Best for EU-headquartered organisations needing maximum data sovereignty; organisations requiring broad certification coverage (CE-marked SaMD (Class IIb), ISO 13485, ISO/IEC 27001); regulated industries (AEMPS, EMA); privacy-conscious teams who need strong data retention controls.

Detailed Comparison

Luminance vs Tucuvi: Trust & Compliance Comparison

Luminance (Luminance Technologies Ltd, GB) scores 23/25 overall with a Gold (Excellent) trust badge. AI contract intelligence platform. Tucuvi (Tucuvi, ES) scores 23/25 with a Gold (Excellent) trust badge. Autonomous clinical voice AI agents that call patients and run care workflows.

Dimension-by-Dimension Breakdown

#### Data Residency

Luminance leads with 5/5 vs 4/5.

●Luminance (5/5): UK/EU hosting with customer choice; on-premise available

●Tucuvi (4/5): EU-incorporated (Spain) and GDPR-compliant, so an EU hosting region is the reasonable expectation for EU customers, but specific data-centre locations and residency commitments are not published publicly — conservatively scored 4 pending confirmation via the Trust Center/DPA.

#### Legal Jurisdiction

Both score equally at 5/5.

●Luminance (5/5): UK-incorporated company under English law

●Tucuvi (5/5): Incorporated as Tucuvi Care S.L. in Madrid with no US parent, placing it fully within EU/EEA jurisdiction.

#### Data Retention & Training

Luminance leads with 5/5 vs 4/5.

●Luminance (5/5): Zero data used for training; complete client data isolation

●Tucuvi (4/5): AI agents are trained on a proprietary manually-labelled dataset rather than on live customer data, and the QMS enforces GDPR/HIPAA data protection; however, no explicit public no-training-on-customer-data guarantee or detailed retention/DPA terms are published, so scored 4 rather than 5.

#### Certifications

Tucuvi leads with 5/5 vs 4/5.

●Luminance (4/5): SOC 2 Type II, ISO 27001, Cyber Essentials Plus

●Tucuvi (5/5): Strong, sector-specific stack: ISO/IEC 27001 and SOC 2 plus CE-marked Class IIb Software as a Medical Device under an ISO 13485 QMS, with EU AI Act and BS 30440 alignment. SOC 2 type (I vs II) not publicly specified.

#### Regulatory Fit

Tucuvi leads with 5/5 vs 4/5.

●Luminance (4/5): SRA and FCA suitable; used by regulated law firms and financial institutions

●Tucuvi (5/5): Purpose-built for regulated EU healthcare and certified as a Class IIb medical device, suitable for hospitals and health systems under EMA/AEMPS oversight and GDPR.

Certifications at a Glance

Certification	Luminance	Tucuvi
CE-marked SaMD (Class IIb)	No	Yes
Cyber Essentials Plus	Yes	No
GDPR	No	Yes
HIPAA	No	Yes
ISO 13485	No	Yes
ISO 27001	Yes	No
ISO/IEC 27001	No	Yes
SOC 2	No	Yes
SOC 2 Type II	Yes	No

Overall Verdict

Luminance and Tucuvi are closely matched on trust and compliance, with scores of 23/25 and 23/25 respectively. The right choice depends on your specific regulatory requirements and existing technology stack.

Frequently Asked Questions

Which is better for EU compliance, Luminance or Tucuvi?

Luminance has a TrustKit score of 23/25 while Tucuvi scores 23/25. Both tools are currently rated equally across data residency, legal jurisdiction, data retention, certifications, and regulatory fit.

How do Luminance and Tucuvi compare on data residency?

Luminance scores 5/5 for data residency (UK/EU hosting with customer choice; on-premise available), while Tucuvi scores 4/5 (EU-incorporated (Spain) and GDPR-compliant, so an EU hosting region is the reasonable expectation for EU customers, but specific data-centre locations and residency commitments are not published publicly — conservatively scored 4 pending confirmation via the Trust Center/DPA.).

Are Luminance and Tucuvi GDPR compliant?

Both tools are assessed across five compliance dimensions. Luminance has a regulatory fit score of 4/5 and Tucuvi scores 5/5. Check the full comparison above for a detailed breakdown.

Explore Each Tool