Peak

UK AI decisioning platform for retail and supply chain commercial optimisation

Tandem Health

AI medical scribe and coding assistant built to EU medical-device standards

Peak

Strong

18/25

Tandem Health

Excellent

25/25

Score Breakdown

DimensionPeakTandem Health

Data Residency

Where is your data stored and processed?

Peak: Data hosted on AWS and Azure infrastructure with EU region options for European customers. UK data residency default suitable for British businesses. Configurable data region for enterprise deployments.

Tandem Health: Patient data is processed and stored exclusively in European data centres, and audio is deleted immediately after transcription with no storage — an explicit EU-only posture.

4/5

Data hosted on AWS and Azure infrastructure with EU region options for European customers. UK data residency default suitable for British businesses. Configurable data region for enterprise deployments.

5/5

Patient data is processed and stored exclusively in European data centres, and audio is deleted immediately after transcription with no storage — an explicit EU-only posture.

Legal Jurisdiction

Which laws govern the company and your data?

Peak: Incorporated in England and Wales under UK law. Regulated by ICO under UK GDPR. UK jurisdiction provides strong data protection baseline without CLOUD Act exposure. EU adequacy decision covers UK-EU data transfers.

Tandem Health: Incorporated as Tandem Health AB in Sweden with no US parent, placing it fully within EU/EEA jurisdiction.

4/5

Incorporated in England and Wales under UK law. Regulated by ICO under UK GDPR. UK jurisdiction provides strong data protection baseline without CLOUD Act exposure. EU adequacy decision covers UK-EU data transfers.

5/5

Incorporated as Tandem Health AB in Sweden with no US parent, placing it fully within EU/EEA jurisdiction.

Data Retention & Training

Is your data used for model training?

Peak: Customer commercial data is not used for cross-customer model training. Enterprise data processing agreements with configurable retention periods. Appropriate data lifecycle controls for sensitive retail and supply chain data.

Tandem Health: States it does not train AI models on patient or personal data, deletes audio immediately after transcription, offers enterprise data agreements, and operates under an ISO 13485 medical-device QMS.

4/5

Customer commercial data is not used for cross-customer model training. Enterprise data processing agreements with configurable retention periods. Appropriate data lifecycle controls for sensitive retail and supply chain data.

5/5

States it does not train AI models on patient or personal data, deletes audio immediately after transcription, offers enterprise data agreements, and operates under an ISO 13485 medical-device QMS.

Certifications

ISO 27001, SOC 2, Cyber Essentials, etc.

Peak: Holds ISO 27001 certification. Solid baseline for a commercial AI platform. SOC 2 Type II would strengthen the posture for enterprise procurement requirements, particularly for US-headquartered retail brands operating in Europe.

Tandem Health: Exceptional stack: ISO 27001:2022, ISO 13485:2016, ISO 42001:2023, ISO 14001, NEN 7510, plus CE/MDR Class IIa and UKCA medical-device marks, NHS DSPT and Cyber Essentials Plus. No SOC 2 published, but sector-specific medical-device certification more than compensates.

3/5

Holds ISO 27001 certification. Solid baseline for a commercial AI platform. SOC 2 Type II would strengthen the posture for enterprise procurement requirements, particularly for US-headquartered retail brands operating in Europe.

5/5

Exceptional stack: ISO 27001:2022, ISO 13485:2016, ISO 42001:2023, ISO 14001, NEN 7510, plus CE/MDR Class IIa and UKCA medical-device marks, NHS DSPT and Cyber Essentials Plus. No SOC 2 published, but sector-specific medical-device certification more than compensates.

Regulatory Fit

Suitability for regulated industries and professional services

Peak: Good regulatory fit for UK and European retail and supply chain businesses. ISO 27001 and UK GDPR compliance meet common enterprise procurement thresholds. Not sector-regulated, so straightforward compliance path for commercial applications.

Tandem Health: Purpose-built and CE/MDR-certified as a medical device for EU and UK clinical use, with named applicability to healthcare regulators (EMA, MHRA) and NHS frameworks.

3/5

Good regulatory fit for UK and European retail and supply chain businesses. ISO 27001 and UK GDPR compliance meet common enterprise procurement thresholds. Not sector-regulated, so straightforward compliance path for commercial applications.

5/5

Purpose-built and CE/MDR-certified as a medical device for EU and UK clinical use, with named applicability to healthcare regulators (EMA, MHRA) and NHS frameworks.

Total Score

18/25

25/25

Best For

Peak

Best for EU-headquartered organisations needing maximum data sovereignty; privacy-conscious teams who need strong data retention controls.

Tandem Health

Best for EU-headquartered organisations needing maximum data sovereignty; organisations requiring broad certification coverage (CE mark (EU MDR), MDR Class IIa, UKCA); regulated industries (EMA, MHRA); privacy-conscious teams who need strong data retention controls; teams on a tight budget.

Detailed Comparison

Peak vs Tandem Health: Trust & Compliance Comparison

Peak (Peak AI, GB) scores 18/25 overall with a Silver (Strong) trust badge. UK AI decisioning platform for retail and supply chain commercial optimisation. Tandem Health (Tandem Health, SE) scores 25/25 with a Gold (Excellent) trust badge. AI medical scribe and coding assistant built to EU medical-device standards.

Dimension-by-Dimension Breakdown

#### Data Residency

Tandem Health leads with 5/5 vs 4/5.

●Peak (4/5): Data hosted on AWS and Azure infrastructure with EU region options for European customers. UK data residency default suitable for British businesses. Configurable data region for enterprise deployments.

●Tandem Health (5/5): Patient data is processed and stored exclusively in European data centres, and audio is deleted immediately after transcription with no storage — an explicit EU-only posture.

#### Legal Jurisdiction

Tandem Health leads with 5/5 vs 4/5.

●Peak (4/5): Incorporated in England and Wales under UK law. Regulated by ICO under UK GDPR. UK jurisdiction provides strong data protection baseline without CLOUD Act exposure. EU adequacy decision covers UK-EU data transfers.

●Tandem Health (5/5): Incorporated as Tandem Health AB in Sweden with no US parent, placing it fully within EU/EEA jurisdiction.

#### Data Retention & Training

Tandem Health leads with 5/5 vs 4/5.

●Peak (4/5): Customer commercial data is not used for cross-customer model training. Enterprise data processing agreements with configurable retention periods. Appropriate data lifecycle controls for sensitive retail and supply chain data.

●Tandem Health (5/5): States it does not train AI models on patient or personal data, deletes audio immediately after transcription, offers enterprise data agreements, and operates under an ISO 13485 medical-device QMS.

#### Certifications

Tandem Health leads with 5/5 vs 3/5.

●Peak (3/5): Holds ISO 27001 certification. Solid baseline for a commercial AI platform. SOC 2 Type II would strengthen the posture for enterprise procurement requirements, particularly for US-headquartered retail brands operating in Europe.

●Tandem Health (5/5): Exceptional stack: ISO 27001:2022, ISO 13485:2016, ISO 42001:2023, ISO 14001, NEN 7510, plus CE/MDR Class IIa and UKCA medical-device marks, NHS DSPT and Cyber Essentials Plus. No SOC 2 published, but sector-specific medical-device certification more than compensates.

#### Regulatory Fit

Tandem Health leads with 5/5 vs 3/5.

●Peak (3/5): Good regulatory fit for UK and European retail and supply chain businesses. ISO 27001 and UK GDPR compliance meet common enterprise procurement thresholds. Not sector-regulated, so straightforward compliance path for commercial applications.

●Tandem Health (5/5): Purpose-built and CE/MDR-certified as a medical device for EU and UK clinical use, with named applicability to healthcare regulators (EMA, MHRA) and NHS frameworks.

Certifications at a Glance

Certification	Peak	Tandem Health
CE mark (EU MDR)	No	Yes
Cyber Essentials Plus	No	Yes
GDPR	No	Yes
ISO 13485:2016	No	Yes
ISO 14001:2015	No	Yes
ISO 27001	Yes	No
ISO 42001:2023	No	Yes
ISO/IEC 27001:2022	No	Yes
MDR Class IIa	No	Yes
NEN 7510	No	Yes
NHS DSPT	No	Yes
UKCA	No	Yes

Overall Verdict

Tandem Health has a clear trust advantage, scoring 25/25 compared to Peak's 18/25. Tandem Health particularly excels in data residency, legal jurisdiction, data retention & training, certifications, regulatory fit.

Frequently Asked Questions

Which is better for EU compliance, Peak or Tandem Health?

Peak has a TrustKit score of 18/25 while Tandem Health scores 25/25. Tandem Health currently rates higher across data residency, legal jurisdiction, data retention, certifications, and regulatory fit.

How do Peak and Tandem Health compare on data residency?

Peak scores 4/5 for data residency (Data hosted on AWS and Azure infrastructure with EU region options for European customers. UK data residency default suitable for British businesses. Configurable data region for enterprise deployments.), while Tandem Health scores 5/5 (Patient data is processed and stored exclusively in European data centres, and audio is deleted immediately after transcription with no storage — an explicit EU-only posture.).

Are Peak and Tandem Health GDPR compliant?

Both tools are assessed across five compliance dimensions. Peak has a regulatory fit score of 3/5 and Tandem Health scores 5/5. Check the full comparison above for a detailed breakdown.

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