Peak

UK AI decisioning platform for retail and supply chain commercial optimisation

Tucuvi

Autonomous clinical voice AI agents that call patients and run care workflows

Peak

Strong

18/25

Tucuvi

Excellent

23/25

Score Breakdown

DimensionPeakTucuvi

Data Residency

Where is your data stored and processed?

Peak: Data hosted on AWS and Azure infrastructure with EU region options for European customers. UK data residency default suitable for British businesses. Configurable data region for enterprise deployments.

Tucuvi: EU-incorporated (Spain) and GDPR-compliant, so an EU hosting region is the reasonable expectation for EU customers, but specific data-centre locations and residency commitments are not published publicly — conservatively scored 4 pending confirmation via the Trust Center/DPA.

4/5

Data hosted on AWS and Azure infrastructure with EU region options for European customers. UK data residency default suitable for British businesses. Configurable data region for enterprise deployments.

4/5

EU-incorporated (Spain) and GDPR-compliant, so an EU hosting region is the reasonable expectation for EU customers, but specific data-centre locations and residency commitments are not published publicly — conservatively scored 4 pending confirmation via the Trust Center/DPA.

Legal Jurisdiction

Which laws govern the company and your data?

Peak: Incorporated in England and Wales under UK law. Regulated by ICO under UK GDPR. UK jurisdiction provides strong data protection baseline without CLOUD Act exposure. EU adequacy decision covers UK-EU data transfers.

Tucuvi: Incorporated as Tucuvi Care S.L. in Madrid with no US parent, placing it fully within EU/EEA jurisdiction.

4/5

Incorporated in England and Wales under UK law. Regulated by ICO under UK GDPR. UK jurisdiction provides strong data protection baseline without CLOUD Act exposure. EU adequacy decision covers UK-EU data transfers.

5/5

Incorporated as Tucuvi Care S.L. in Madrid with no US parent, placing it fully within EU/EEA jurisdiction.

Data Retention & Training

Is your data used for model training?

Peak: Customer commercial data is not used for cross-customer model training. Enterprise data processing agreements with configurable retention periods. Appropriate data lifecycle controls for sensitive retail and supply chain data.

Tucuvi: AI agents are trained on a proprietary manually-labelled dataset rather than on live customer data, and the QMS enforces GDPR/HIPAA data protection; however, no explicit public no-training-on-customer-data guarantee or detailed retention/DPA terms are published, so scored 4 rather than 5.

4/5

Customer commercial data is not used for cross-customer model training. Enterprise data processing agreements with configurable retention periods. Appropriate data lifecycle controls for sensitive retail and supply chain data.

4/5

AI agents are trained on a proprietary manually-labelled dataset rather than on live customer data, and the QMS enforces GDPR/HIPAA data protection; however, no explicit public no-training-on-customer-data guarantee or detailed retention/DPA terms are published, so scored 4 rather than 5.

Certifications

ISO 27001, SOC 2, Cyber Essentials, etc.

Peak: Holds ISO 27001 certification. Solid baseline for a commercial AI platform. SOC 2 Type II would strengthen the posture for enterprise procurement requirements, particularly for US-headquartered retail brands operating in Europe.

Tucuvi: Strong, sector-specific stack: ISO/IEC 27001 and SOC 2 plus CE-marked Class IIb Software as a Medical Device under an ISO 13485 QMS, with EU AI Act and BS 30440 alignment. SOC 2 type (I vs II) not publicly specified.

3/5

Holds ISO 27001 certification. Solid baseline for a commercial AI platform. SOC 2 Type II would strengthen the posture for enterprise procurement requirements, particularly for US-headquartered retail brands operating in Europe.

5/5

Strong, sector-specific stack: ISO/IEC 27001 and SOC 2 plus CE-marked Class IIb Software as a Medical Device under an ISO 13485 QMS, with EU AI Act and BS 30440 alignment. SOC 2 type (I vs II) not publicly specified.

Regulatory Fit

Suitability for regulated industries and professional services

Peak: Good regulatory fit for UK and European retail and supply chain businesses. ISO 27001 and UK GDPR compliance meet common enterprise procurement thresholds. Not sector-regulated, so straightforward compliance path for commercial applications.

Tucuvi: Purpose-built for regulated EU healthcare and certified as a Class IIb medical device, suitable for hospitals and health systems under EMA/AEMPS oversight and GDPR.

3/5

Good regulatory fit for UK and European retail and supply chain businesses. ISO 27001 and UK GDPR compliance meet common enterprise procurement thresholds. Not sector-regulated, so straightforward compliance path for commercial applications.

5/5

Purpose-built for regulated EU healthcare and certified as a Class IIb medical device, suitable for hospitals and health systems under EMA/AEMPS oversight and GDPR.

Total Score

18/25

23/25

Best For

Peak

Best for EU-headquartered organisations needing maximum data sovereignty; privacy-conscious teams who need strong data retention controls.

Tucuvi

Best for EU-headquartered organisations needing maximum data sovereignty; organisations requiring broad certification coverage (CE-marked SaMD (Class IIb), ISO 13485, ISO/IEC 27001); regulated industries (AEMPS, EMA); privacy-conscious teams who need strong data retention controls.

Detailed Comparison

Peak vs Tucuvi: Trust & Compliance Comparison

Peak (Peak AI, GB) scores 18/25 overall with a Silver (Strong) trust badge. UK AI decisioning platform for retail and supply chain commercial optimisation. Tucuvi (Tucuvi, ES) scores 23/25 with a Gold (Excellent) trust badge. Autonomous clinical voice AI agents that call patients and run care workflows.

Dimension-by-Dimension Breakdown

#### Data Residency

Both score equally at 4/5.

●Peak (4/5): Data hosted on AWS and Azure infrastructure with EU region options for European customers. UK data residency default suitable for British businesses. Configurable data region for enterprise deployments.

●Tucuvi (4/5): EU-incorporated (Spain) and GDPR-compliant, so an EU hosting region is the reasonable expectation for EU customers, but specific data-centre locations and residency commitments are not published publicly — conservatively scored 4 pending confirmation via the Trust Center/DPA.

#### Legal Jurisdiction

Tucuvi leads with 5/5 vs 4/5.

●Peak (4/5): Incorporated in England and Wales under UK law. Regulated by ICO under UK GDPR. UK jurisdiction provides strong data protection baseline without CLOUD Act exposure. EU adequacy decision covers UK-EU data transfers.

●Tucuvi (5/5): Incorporated as Tucuvi Care S.L. in Madrid with no US parent, placing it fully within EU/EEA jurisdiction.

#### Data Retention & Training

Both score equally at 4/5.

●Peak (4/5): Customer commercial data is not used for cross-customer model training. Enterprise data processing agreements with configurable retention periods. Appropriate data lifecycle controls for sensitive retail and supply chain data.

●Tucuvi (4/5): AI agents are trained on a proprietary manually-labelled dataset rather than on live customer data, and the QMS enforces GDPR/HIPAA data protection; however, no explicit public no-training-on-customer-data guarantee or detailed retention/DPA terms are published, so scored 4 rather than 5.

#### Certifications

Tucuvi leads with 5/5 vs 3/5.

●Peak (3/5): Holds ISO 27001 certification. Solid baseline for a commercial AI platform. SOC 2 Type II would strengthen the posture for enterprise procurement requirements, particularly for US-headquartered retail brands operating in Europe.

●Tucuvi (5/5): Strong, sector-specific stack: ISO/IEC 27001 and SOC 2 plus CE-marked Class IIb Software as a Medical Device under an ISO 13485 QMS, with EU AI Act and BS 30440 alignment. SOC 2 type (I vs II) not publicly specified.

#### Regulatory Fit

Tucuvi leads with 5/5 vs 3/5.

●Peak (3/5): Good regulatory fit for UK and European retail and supply chain businesses. ISO 27001 and UK GDPR compliance meet common enterprise procurement thresholds. Not sector-regulated, so straightforward compliance path for commercial applications.

●Tucuvi (5/5): Purpose-built for regulated EU healthcare and certified as a Class IIb medical device, suitable for hospitals and health systems under EMA/AEMPS oversight and GDPR.

Certifications at a Glance

Certification	Peak	Tucuvi
CE-marked SaMD (Class IIb)	No	Yes
GDPR	No	Yes
HIPAA	No	Yes
ISO 13485	No	Yes
ISO 27001	Yes	No
ISO/IEC 27001	No	Yes
SOC 2	No	Yes

Overall Verdict

Tucuvi has a clear trust advantage, scoring 23/25 compared to Peak's 18/25. Tucuvi particularly excels in legal jurisdiction, certifications, regulatory fit.

Frequently Asked Questions

Which is better for EU compliance, Peak or Tucuvi?

Peak has a TrustKit score of 18/25 while Tucuvi scores 23/25. Tucuvi currently rates higher across data residency, legal jurisdiction, data retention, certifications, and regulatory fit.

How do Peak and Tucuvi compare on data residency?

Peak scores 4/5 for data residency (Data hosted on AWS and Azure infrastructure with EU region options for European customers. UK data residency default suitable for British businesses. Configurable data region for enterprise deployments.), while Tucuvi scores 4/5 (EU-incorporated (Spain) and GDPR-compliant, so an EU hosting region is the reasonable expectation for EU customers, but specific data-centre locations and residency commitments are not published publicly — conservatively scored 4 pending confirmation via the Trust Center/DPA.).

Are Peak and Tucuvi GDPR compliant?

Both tools are assessed across five compliance dimensions. Peak has a regulatory fit score of 3/5 and Tucuvi scores 5/5. Check the full comparison above for a detailed breakdown.

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