Scale AI

AI data labeling and enterprise AI platform for building production-grade AI systems

Pigment

AI-native business planning platform for finance, sales, and HR teams

Scale AI

Strong

20/25

Pigment

Excellent

23/25

Score Breakdown

DimensionScale AIPigment

Data Residency

Where is your data stored and processed?

Scale AI: US-based cloud hosting with on-premise deployment available; FedRAMP cloud for government; data isolated per project

Pigment: EU data centres; French company with EU-only processing

4/5

US-based cloud hosting with on-premise deployment available; FedRAMP cloud for government; data isolated per project

5/5

EU data centres; French company with EU-only processing

Legal Jurisdiction

Which laws govern the company and your data?

Scale AI: US Delaware corporation subject to CLOUD Act; standard SCCs available for international data transfers

Pigment: French SAS under EU jurisdiction; not subject to US CLOUD Act

2/5

US Delaware corporation subject to CLOUD Act; standard SCCs available for international data transfers

5/5

French SAS under EU jurisdiction; not subject to US CLOUD Act

Data Retention & Training

Is your data used for model training?

Scale AI: Customer data used only for contracted tasks with strict annotator access controls; cryptographic audit trails; no cross-customer data sharing

Pigment: No training on customer data; enterprise retention controls

5/5

Customer data used only for contracted tasks with strict annotator access controls; cryptographic audit trails; no cross-customer data sharing

4/5

No training on customer data; enterprise retention controls

Certifications

ISO 27001, SOC 2, Cyber Essentials, etc.

Scale AI: SOC 2 Type II, ISO 27001, FedRAMP Moderate and FedRAMP High — among the highest compliance credentials in the AI sector

Pigment: SOC 2 Type II and ISO 27001 certified

5/5

SOC 2 Type II, ISO 27001, FedRAMP Moderate and FedRAMP High — among the highest compliance credentials in the AI sector

4/5

SOC 2 Type II and ISO 27001 certified

Regulatory Fit

Suitability for regulated industries and professional services

Scale AI: Government-grade security posture suitable for defence, intelligence, financial services, and healthcare AI development workloads

Pigment: Excellent fit for EU financial services and regulated enterprise planning

4/5

Government-grade security posture suitable for defence, intelligence, financial services, and healthcare AI development workloads

5/5

Excellent fit for EU financial services and regulated enterprise planning

Total Score

20/25

23/25

Best For

Scale AI

Best for EU-headquartered organisations needing maximum data sovereignty; regulated industries (BaFin, AMF); privacy-conscious teams who need strong data retention controls.

Pigment

Best for organisations requiring broad certification coverage (SOC 2 Type II, ISO 27001, FedRAMP Moderate); regulated industries (DoD, CISA); privacy-conscious teams who need strong data retention controls; organisations that need self-hosted or on-premise deployment.

Detailed Comparison

Pigment vs Scale AI: Trust & Compliance Comparison

Pigment (Pigment, FR) scores 23/25 overall with a Gold (Excellent) trust badge. AI-native business planning platform for finance, sales, and HR teams. Scale AI (Scale AI, US) scores 20/25 with a Silver (Strong) trust badge. AI data labeling and enterprise AI platform for building production-grade AI systems.

Dimension-by-Dimension Breakdown

#### Data Residency

Pigment leads with 5/5 vs 4/5.

●Pigment (5/5): EU data centres; French company with EU-only processing

●Scale AI (4/5): US-based cloud hosting with on-premise deployment available; FedRAMP cloud for government; data isolated per project

#### Legal Jurisdiction

Pigment leads with 5/5 vs 2/5.

●Pigment (5/5): French SAS under EU jurisdiction; not subject to US CLOUD Act

●Scale AI (2/5): US Delaware corporation subject to CLOUD Act; standard SCCs available for international data transfers

#### Data Retention & Training

Scale AI leads with 5/5 vs 4/5.

●Pigment (4/5): No training on customer data; enterprise retention controls

●Scale AI (5/5): Customer data used only for contracted tasks with strict annotator access controls; cryptographic audit trails; no cross-customer data sharing

#### Certifications

Scale AI leads with 5/5 vs 4/5.

●Pigment (4/5): SOC 2 Type II and ISO 27001 certified

●Scale AI (5/5): SOC 2 Type II, ISO 27001, FedRAMP Moderate and FedRAMP High — among the highest compliance credentials in the AI sector

#### Regulatory Fit

Pigment leads with 5/5 vs 4/5.

●Pigment (5/5): Excellent fit for EU financial services and regulated enterprise planning

●Scale AI (4/5): Government-grade security posture suitable for defence, intelligence, financial services, and healthcare AI development workloads

Certifications at a Glance

Certification	Pigment	Scale AI
FedRAMP High	No	Yes
FedRAMP Moderate	No	Yes
ISO 27001	Yes	Yes
SOC 2 Type II	Yes	Yes

Overall Verdict

Pigment has a clear trust advantage, scoring 23/25 compared to Scale AI's 20/25. Pigment particularly excels in data residency, legal jurisdiction, regulatory fit.

Frequently Asked Questions

Which is better for EU compliance, Scale AI or Pigment?

Scale AI has a TrustKit score of 20/25 while Pigment scores 23/25. Pigment currently rates higher across data residency, legal jurisdiction, data retention, certifications, and regulatory fit.

How do Scale AI and Pigment compare on data residency?

Scale AI scores 4/5 for data residency (US-based cloud hosting with on-premise deployment available; FedRAMP cloud for government; data isolated per project), while Pigment scores 5/5 (EU data centres; French company with EU-only processing).

Are Scale AI and Pigment GDPR compliant?

Both tools are assessed across five compliance dimensions. Scale AI has a regulatory fit score of 4/5 and Pigment scores 5/5. Check the full comparison above for a detailed breakdown.

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