PrivateNode

AI specialists for UK professional services — employment law, tax, immigration, and more with zero data retention

Tucuvi

Autonomous clinical voice AI agents that call patients and run care workflows

PrivateNode

Strong

18/25

Tucuvi

Excellent

23/25

Score Breakdown

DimensionPrivateNodeTucuvi

Data Residency

Where is your data stored and processed?

PrivateNode: All infrastructure hosted on Hetzner servers in Germany (EU). Zero US cloud dependency — no AWS, Azure, or GCP. Data stays within the EU at all times.

Tucuvi: EU-incorporated (Spain) and GDPR-compliant, so an EU hosting region is the reasonable expectation for EU customers, but specific data-centre locations and residency commitments are not published publicly — conservatively scored 4 pending confirmation via the Trust Center/DPA.

5/5

All infrastructure hosted on Hetzner servers in Germany (EU). Zero US cloud dependency — no AWS, Azure, or GCP. Data stays within the EU at all times.

4/5

EU-incorporated (Spain) and GDPR-compliant, so an EU hosting region is the reasonable expectation for EU customers, but specific data-centre locations and residency commitments are not published publicly — conservatively scored 4 pending confirmation via the Trust Center/DPA.

Legal Jurisdiction

Which laws govern the company and your data?

PrivateNode: UK limited company (Twakka Ltd, England & Wales). UK GDPR-equivalent jurisdiction with EU adequacy decision. Not subject to US CLOUD Act. Outside EEA but UK adequacy provides smooth data transfer basis.

Tucuvi: Incorporated as Tucuvi Care S.L. in Madrid with no US parent, placing it fully within EU/EEA jurisdiction.

3/5

UK limited company (Twakka Ltd, England & Wales). UK GDPR-equivalent jurisdiction with EU adequacy decision. Not subject to US CLOUD Act. Outside EEA but UK adequacy provides smooth data transfer basis.

5/5

Incorporated as Tucuvi Care S.L. in Madrid with no US parent, placing it fully within EU/EEA jurisdiction.

Data Retention & Training

Is your data used for model training?

PrivateNode: Explicit zero data retention policy. Conversations are not stored after session ends. No user data used for model training. Single-tenant architecture provides full isolation.

Tucuvi: AI agents are trained on a proprietary manually-labelled dataset rather than on live customer data, and the QMS enforces GDPR/HIPAA data protection; however, no explicit public no-training-on-customer-data guarantee or detailed retention/DPA terms are published, so scored 4 rather than 5.

5/5

Explicit zero data retention policy. Conversations are not stored after session ends. No user data used for model training. Single-tenant architecture provides full isolation.

4/5

AI agents are trained on a proprietary manually-labelled dataset rather than on live customer data, and the QMS enforces GDPR/HIPAA data protection; however, no explicit public no-training-on-customer-data guarantee or detailed retention/DPA terms are published, so scored 4 rather than 5.

Certifications

ISO 27001, SOC 2, Cyber Essentials, etc.

PrivateNode: No SOC 2 or ISO 27001 certifications publicly confirmed. Hosting provider (Hetzner) holds ISO 27001 certification. Early-stage company; formal certifications would strengthen trust posture.

Tucuvi: Strong, sector-specific stack: ISO/IEC 27001 and SOC 2 plus CE-marked Class IIb Software as a Medical Device under an ISO 13485 QMS, with EU AI Act and BS 30440 alignment. SOC 2 type (I vs II) not publicly specified.

1/5

No SOC 2 or ISO 27001 certifications publicly confirmed. Hosting provider (Hetzner) holds ISO 27001 certification. Early-stage company; formal certifications would strengthen trust posture.

5/5

Strong, sector-specific stack: ISO/IEC 27001 and SOC 2 plus CE-marked Class IIb Software as a Medical Device under an ISO 13485 QMS, with EU AI Act and BS 30440 alignment. SOC 2 type (I vs II) not publicly specified.

Regulatory Fit

Suitability for regulated industries and professional services

PrivateNode: Strong fit for UK regulated professional services. Domain-specific specialists trained on authoritative legislation sources. Zero data retention addresses key GDPR concerns. Suitable for SRA-regulated solicitors and FCA-regulated advisers.

Tucuvi: Purpose-built for regulated EU healthcare and certified as a Class IIb medical device, suitable for hospitals and health systems under EMA/AEMPS oversight and GDPR.

4/5

Strong fit for UK regulated professional services. Domain-specific specialists trained on authoritative legislation sources. Zero data retention addresses key GDPR concerns. Suitable for SRA-regulated solicitors and FCA-regulated advisers.

5/5

Purpose-built for regulated EU healthcare and certified as a Class IIb medical device, suitable for hospitals and health systems under EMA/AEMPS oversight and GDPR.

Total Score

18/25

23/25

Best For

PrivateNode

Best for regulated industries (ICO, SRA); privacy-conscious teams who need strong data retention controls.

Tucuvi

Best for EU-headquartered organisations needing maximum data sovereignty; organisations requiring broad certification coverage (CE-marked SaMD (Class IIb), ISO 13485, ISO/IEC 27001); regulated industries (AEMPS, EMA); privacy-conscious teams who need strong data retention controls; enterprises requiring SSO integration.

Detailed Comparison

PrivateNode vs Tucuvi: Trust & Compliance Comparison

PrivateNode (PrivateNode, GB) scores 18/25 overall with a Silver (Strong) trust badge. AI specialists for UK professional services — employment law, tax, immigration, and more with zero data retention. Tucuvi (Tucuvi, ES) scores 23/25 with a Gold (Excellent) trust badge. Autonomous clinical voice AI agents that call patients and run care workflows.

Dimension-by-Dimension Breakdown

#### Data Residency

PrivateNode leads with 5/5 vs 4/5.

●PrivateNode (5/5): All infrastructure hosted on Hetzner servers in Germany (EU). Zero US cloud dependency — no AWS, Azure, or GCP. Data stays within the EU at all times.

●Tucuvi (4/5): EU-incorporated (Spain) and GDPR-compliant, so an EU hosting region is the reasonable expectation for EU customers, but specific data-centre locations and residency commitments are not published publicly — conservatively scored 4 pending confirmation via the Trust Center/DPA.

#### Legal Jurisdiction

Tucuvi leads with 5/5 vs 3/5.

●PrivateNode (3/5): UK limited company (Twakka Ltd, England & Wales). UK GDPR-equivalent jurisdiction with EU adequacy decision. Not subject to US CLOUD Act. Outside EEA but UK adequacy provides smooth data transfer basis.

●Tucuvi (5/5): Incorporated as Tucuvi Care S.L. in Madrid with no US parent, placing it fully within EU/EEA jurisdiction.

#### Data Retention & Training

PrivateNode leads with 5/5 vs 4/5.

●PrivateNode (5/5): Explicit zero data retention policy. Conversations are not stored after session ends. No user data used for model training. Single-tenant architecture provides full isolation.

●Tucuvi (4/5): AI agents are trained on a proprietary manually-labelled dataset rather than on live customer data, and the QMS enforces GDPR/HIPAA data protection; however, no explicit public no-training-on-customer-data guarantee or detailed retention/DPA terms are published, so scored 4 rather than 5.

#### Certifications

Tucuvi leads with 5/5 vs 1/5.

●PrivateNode (1/5): No SOC 2 or ISO 27001 certifications publicly confirmed. Hosting provider (Hetzner) holds ISO 27001 certification. Early-stage company; formal certifications would strengthen trust posture.

●Tucuvi (5/5): Strong, sector-specific stack: ISO/IEC 27001 and SOC 2 plus CE-marked Class IIb Software as a Medical Device under an ISO 13485 QMS, with EU AI Act and BS 30440 alignment. SOC 2 type (I vs II) not publicly specified.

#### Regulatory Fit

Tucuvi leads with 5/5 vs 4/5.

●PrivateNode (4/5): Strong fit for UK regulated professional services. Domain-specific specialists trained on authoritative legislation sources. Zero data retention addresses key GDPR concerns. Suitable for SRA-regulated solicitors and FCA-regulated advisers.

●Tucuvi (5/5): Purpose-built for regulated EU healthcare and certified as a Class IIb medical device, suitable for hospitals and health systems under EMA/AEMPS oversight and GDPR.

Certifications at a Glance

Certification	PrivateNode	Tucuvi
CE-marked SaMD (Class IIb)	No	Yes
GDPR	No	Yes
HIPAA	No	Yes
ISO 13485	No	Yes
ISO/IEC 27001	No	Yes
SOC 2	No	Yes

Overall Verdict

Tucuvi has a clear trust advantage, scoring 23/25 compared to PrivateNode's 18/25. Tucuvi particularly excels in legal jurisdiction, certifications, regulatory fit.

Frequently Asked Questions

Which is better for EU compliance, PrivateNode or Tucuvi?

PrivateNode has a TrustKit score of 18/25 while Tucuvi scores 23/25. Tucuvi currently rates higher across data residency, legal jurisdiction, data retention, certifications, and regulatory fit.

How do PrivateNode and Tucuvi compare on data residency?

PrivateNode scores 5/5 for data residency (All infrastructure hosted on Hetzner servers in Germany (EU). Zero US cloud dependency — no AWS, Azure, or GCP. Data stays within the EU at all times.), while Tucuvi scores 4/5 (EU-incorporated (Spain) and GDPR-compliant, so an EU hosting region is the reasonable expectation for EU customers, but specific data-centre locations and residency commitments are not published publicly — conservatively scored 4 pending confirmation via the Trust Center/DPA.).

Are PrivateNode and Tucuvi GDPR compliant?

Both tools are assessed across five compliance dimensions. PrivateNode has a regulatory fit score of 4/5 and Tucuvi scores 5/5. Check the full comparison above for a detailed breakdown.

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