Tandem Health

AI medical scribe and coding assistant built to EU medical-device standards

Robin AI

UK-incorporated AI contract management platform built for legal compliance workflows

Tandem Health

Excellent

25/25

Robin AI

Strong

20/25

Score Breakdown

DimensionTandem HealthRobin AI

Data Residency

Where is your data stored and processed?

Tandem Health: Patient data is processed and stored exclusively in European data centres, and audio is deleted immediately after transcription with no storage — an explicit EU-only posture.

Robin AI: Data hosted in UK data centres. UK data residency is appropriate for British organisations and for EU entities under the EU-UK adequacy decision. No US data processing involved in core platform operations.

5/5

Patient data is processed and stored exclusively in European data centres, and audio is deleted immediately after transcription with no storage — an explicit EU-only posture.

4/5

Data hosted in UK data centres. UK data residency is appropriate for British organisations and for EU entities under the EU-UK adequacy decision. No US data processing involved in core platform operations.

Legal Jurisdiction

Which laws govern the company and your data?

Tandem Health: Incorporated as Tandem Health AB in Sweden with no US parent, placing it fully within EU/EEA jurisdiction.

Robin AI: Incorporated in England and Wales under UK law. Regulated by ICO under UK GDPR. Post-Brexit jurisdiction: the EU-UK adequacy decision permits data flows from EU to UK, though businesses should monitor adequacy decision status. No CLOUD Act exposure.

5/5

Incorporated as Tandem Health AB in Sweden with no US parent, placing it fully within EU/EEA jurisdiction.

4/5

Incorporated in England and Wales under UK law. Regulated by ICO under UK GDPR. Post-Brexit jurisdiction: the EU-UK adequacy decision permits data flows from EU to UK, though businesses should monitor adequacy decision status. No CLOUD Act exposure.

Data Retention & Training

Is your data used for model training?

Tandem Health: States it does not train AI models on patient or personal data, deletes audio immediately after transcription, offers enterprise data agreements, and operates under an ISO 13485 medical-device QMS.

Robin AI: Explicit policy of not training on customer contract data without consent. Configurable data retention and deletion workflows. Strong alignment with attorney-client privilege requirements and GDPR data minimisation principles.

5/5

States it does not train AI models on patient or personal data, deletes audio immediately after transcription, offers enterprise data agreements, and operates under an ISO 13485 medical-device QMS.

5/5

Explicit policy of not training on customer contract data without consent. Configurable data retention and deletion workflows. Strong alignment with attorney-client privilege requirements and GDPR data minimisation principles.

Certifications

ISO 27001, SOC 2, Cyber Essentials, etc.

Tandem Health: Exceptional stack: ISO 27001:2022, ISO 13485:2016, ISO 42001:2023, ISO 14001, NEN 7510, plus CE/MDR Class IIa and UKCA medical-device marks, NHS DSPT and Cyber Essentials Plus. No SOC 2 published, but sector-specific medical-device certification more than compensates.

Robin AI: Holds ISO 27001 and Cyber Essentials Plus. Cyber Essentials Plus is the UK government-endorsed cybersecurity certification, appropriate for public sector and regulated industry engagements. SOC 2 Type II would strengthen the posture for international enterprise buyers.

5/5

Exceptional stack: ISO 27001:2022, ISO 13485:2016, ISO 42001:2023, ISO 14001, NEN 7510, plus CE/MDR Class IIa and UKCA medical-device marks, NHS DSPT and Cyber Essentials Plus. No SOC 2 published, but sector-specific medical-device certification more than compensates.

3/5

Holds ISO 27001 and Cyber Essentials Plus. Cyber Essentials Plus is the UK government-endorsed cybersecurity certification, appropriate for public sector and regulated industry engagements. SOC 2 Type II would strengthen the posture for international enterprise buyers.

Regulatory Fit

Suitability for regulated industries and professional services

Tandem Health: Purpose-built and CE/MDR-certified as a medical device for EU and UK clinical use, with named applicability to healthcare regulators (EMA, MHRA) and NHS frameworks.

Robin AI: Excellent fit for UK law firms, in-house teams, and financial services legal departments. ISO 27001 and Cyber Essentials Plus meet common procurement requirements for UK regulated organisations. GDPR-compliant DPA available. EU organisations should verify adequacy decision continuity.

5/5

Purpose-built and CE/MDR-certified as a medical device for EU and UK clinical use, with named applicability to healthcare regulators (EMA, MHRA) and NHS frameworks.

4/5

Excellent fit for UK law firms, in-house teams, and financial services legal departments. ISO 27001 and Cyber Essentials Plus meet common procurement requirements for UK regulated organisations. GDPR-compliant DPA available. EU organisations should verify adequacy decision continuity.

Total Score

25/25

20/25

Best For

Tandem Health

Best for EU-headquartered organisations needing maximum data sovereignty; regulated industries (ICO, SRA); privacy-conscious teams who need strong data retention controls.

Robin AI

Best for EU-headquartered organisations needing maximum data sovereignty; organisations requiring broad certification coverage (CE mark (EU MDR), MDR Class IIa, UKCA); regulated industries (EMA, MHRA); privacy-conscious teams who need strong data retention controls; teams on a tight budget.

Detailed Comparison

Robin AI vs Tandem Health: Trust & Compliance Comparison

Robin AI (Robin AI, GB) scores 20/25 overall with a Silver (Strong) trust badge. UK-incorporated AI contract management platform built for legal compliance workflows. Tandem Health (Tandem Health, SE) scores 25/25 with a Gold (Excellent) trust badge. AI medical scribe and coding assistant built to EU medical-device standards.

Dimension-by-Dimension Breakdown

#### Data Residency

Tandem Health leads with 5/5 vs 4/5.

●Robin AI (4/5): Data hosted in UK data centres. UK data residency is appropriate for British organisations and for EU entities under the EU-UK adequacy decision. No US data processing involved in core platform operations.

●Tandem Health (5/5): Patient data is processed and stored exclusively in European data centres, and audio is deleted immediately after transcription with no storage — an explicit EU-only posture.

#### Legal Jurisdiction

Tandem Health leads with 5/5 vs 4/5.

●Robin AI (4/5): Incorporated in England and Wales under UK law. Regulated by ICO under UK GDPR. Post-Brexit jurisdiction: the EU-UK adequacy decision permits data flows from EU to UK, though businesses should monitor adequacy decision status. No CLOUD Act exposure.

●Tandem Health (5/5): Incorporated as Tandem Health AB in Sweden with no US parent, placing it fully within EU/EEA jurisdiction.

#### Data Retention & Training

Both score equally at 5/5.

●Robin AI (5/5): Explicit policy of not training on customer contract data without consent. Configurable data retention and deletion workflows. Strong alignment with attorney-client privilege requirements and GDPR data minimisation principles.

●Tandem Health (5/5): States it does not train AI models on patient or personal data, deletes audio immediately after transcription, offers enterprise data agreements, and operates under an ISO 13485 medical-device QMS.

#### Certifications

Tandem Health leads with 5/5 vs 3/5.

●Robin AI (3/5): Holds ISO 27001 and Cyber Essentials Plus. Cyber Essentials Plus is the UK government-endorsed cybersecurity certification, appropriate for public sector and regulated industry engagements. SOC 2 Type II would strengthen the posture for international enterprise buyers.

●Tandem Health (5/5): Exceptional stack: ISO 27001:2022, ISO 13485:2016, ISO 42001:2023, ISO 14001, NEN 7510, plus CE/MDR Class IIa and UKCA medical-device marks, NHS DSPT and Cyber Essentials Plus. No SOC 2 published, but sector-specific medical-device certification more than compensates.

#### Regulatory Fit

Tandem Health leads with 5/5 vs 4/5.

●Robin AI (4/5): Excellent fit for UK law firms, in-house teams, and financial services legal departments. ISO 27001 and Cyber Essentials Plus meet common procurement requirements for UK regulated organisations. GDPR-compliant DPA available. EU organisations should verify adequacy decision continuity.

●Tandem Health (5/5): Purpose-built and CE/MDR-certified as a medical device for EU and UK clinical use, with named applicability to healthcare regulators (EMA, MHRA) and NHS frameworks.

Certifications at a Glance

Certification	Robin AI	Tandem Health
CE mark (EU MDR)	No	Yes
Cyber Essentials Plus	Yes	Yes
GDPR	No	Yes
ISO 13485:2016	No	Yes
ISO 14001:2015	No	Yes
ISO 27001	Yes	No
ISO 42001:2023	No	Yes
ISO/IEC 27001:2022	No	Yes
MDR Class IIa	No	Yes
NEN 7510	No	Yes
NHS DSPT	No	Yes
UKCA	No	Yes

Overall Verdict

Tandem Health has a clear trust advantage, scoring 25/25 compared to Robin AI's 20/25. Tandem Health particularly excels in data residency, legal jurisdiction, certifications, regulatory fit.

Frequently Asked Questions

Which is better for EU compliance, Tandem Health or Robin AI?

Tandem Health has a TrustKit score of 25/25 while Robin AI scores 20/25. Tandem Health currently rates higher across data residency, legal jurisdiction, data retention, certifications, and regulatory fit.

How do Tandem Health and Robin AI compare on data residency?

Tandem Health scores 5/5 for data residency (Patient data is processed and stored exclusively in European data centres, and audio is deleted immediately after transcription with no storage — an explicit EU-only posture.), while Robin AI scores 4/5 (Data hosted in UK data centres. UK data residency is appropriate for British organisations and for EU entities under the EU-UK adequacy decision. No US data processing involved in core platform operations.).

Are Tandem Health and Robin AI GDPR compliant?

Both tools are assessed across five compliance dimensions. Tandem Health has a regulatory fit score of 5/5 and Robin AI scores 4/5. Check the full comparison above for a detailed breakdown.

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