Tandem Health

AI medical scribe and coding assistant built to EU medical-device standards

Suki AI

US AI clinical documentation assistant for physicians using voice and ambient AI

Tandem Health

Excellent

25/25

Suki AI

Caution

9/25

Score Breakdown

DimensionTandem HealthSuki AI

Data Residency

Where is your data stored and processed?

Tandem Health: Patient data is processed and stored exclusively in European data centres, and audio is deleted immediately after transcription with no storage — an explicit EU-only posture.

Suki AI: US-only infrastructure; no EU data residency option; patient voice data processed in the US

5/5

Patient data is processed and stored exclusively in European data centres, and audio is deleted immediately after transcription with no storage — an explicit EU-only posture.

1/5

US-only infrastructure; no EU data residency option; patient voice data processed in the US

Legal Jurisdiction

Which laws govern the company and your data?

Tandem Health: Incorporated as Tandem Health AB in Sweden with no US parent, placing it fully within EU/EEA jurisdiction.

Suki AI: US Delaware corporation; CLOUD Act applies to sensitive patient data; HIPAA-focused, not GDPR-optimised

5/5

Incorporated as Tandem Health AB in Sweden with no US parent, placing it fully within EU/EEA jurisdiction.

1/5

US Delaware corporation; CLOUD Act applies to sensitive patient data; HIPAA-focused, not GDPR-optimised

Data Retention & Training

Is your data used for model training?

Tandem Health: States it does not train AI models on patient or personal data, deletes audio immediately after transcription, offers enterprise data agreements, and operates under an ISO 13485 medical-device QMS.

Suki AI: Opt-out from model training available; patient data retention governed by HIPAA; GDPR controls unclear

5/5

States it does not train AI models on patient or personal data, deletes audio immediately after transcription, offers enterprise data agreements, and operates under an ISO 13485 medical-device QMS.

3/5

Opt-out from model training available; patient data retention governed by HIPAA; GDPR controls unclear

Certifications

ISO 27001, SOC 2, Cyber Essentials, etc.

Tandem Health: Exceptional stack: ISO 27001:2022, ISO 13485:2016, ISO 42001:2023, ISO 14001, NEN 7510, plus CE/MDR Class IIa and UKCA medical-device marks, NHS DSPT and Cyber Essentials Plus. No SOC 2 published, but sector-specific medical-device certification more than compensates.

Suki AI: SOC 2 Type II and HIPAA compliant; ISO 27001 not confirmed; no EU-specific certifications

5/5

Exceptional stack: ISO 27001:2022, ISO 13485:2016, ISO 42001:2023, ISO 14001, NEN 7510, plus CE/MDR Class IIa and UKCA medical-device marks, NHS DSPT and Cyber Essentials Plus. No SOC 2 published, but sector-specific medical-device certification more than compensates.

3/5

SOC 2 Type II and HIPAA compliant; ISO 27001 not confirmed; no EU-specific certifications

Regulatory Fit

Suitability for regulated industries and professional services

Tandem Health: Purpose-built and CE/MDR-certified as a medical device for EU and UK clinical use, with named applicability to healthcare regulators (EMA, MHRA) and NHS frameworks.

Suki AI: Not suitable for EU patient data processing without major bespoke contractual and infrastructure changes

5/5

Purpose-built and CE/MDR-certified as a medical device for EU and UK clinical use, with named applicability to healthcare regulators (EMA, MHRA) and NHS frameworks.

1/5

Not suitable for EU patient data processing without major bespoke contractual and infrastructure changes

Total Score

25/25

9/25

Best For

Tandem Health

Best for teams that prioritise data retention & training (scores 3/5) and need a review required-tier tool.

Suki AI

Best for EU-headquartered organisations needing maximum data sovereignty; organisations requiring broad certification coverage (CE mark (EU MDR), MDR Class IIa, UKCA); regulated industries (EMA, MHRA); privacy-conscious teams who need strong data retention controls; teams on a tight budget.

Detailed Comparison

Suki AI vs Tandem Health: Trust & Compliance Comparison

Suki AI (Suki AI, US) scores 9/25 overall with a Review Required (Caution) trust badge. US AI clinical documentation assistant for physicians using voice and ambient AI. Tandem Health (Tandem Health, SE) scores 25/25 with a Gold (Excellent) trust badge. AI medical scribe and coding assistant built to EU medical-device standards.

Dimension-by-Dimension Breakdown

#### Data Residency

Tandem Health leads with 5/5 vs 1/5.

●Suki AI (1/5): US-only infrastructure; no EU data residency option; patient voice data processed in the US

●Tandem Health (5/5): Patient data is processed and stored exclusively in European data centres, and audio is deleted immediately after transcription with no storage — an explicit EU-only posture.

#### Legal Jurisdiction

Tandem Health leads with 5/5 vs 1/5.

●Suki AI (1/5): US Delaware corporation; CLOUD Act applies to sensitive patient data; HIPAA-focused, not GDPR-optimised

●Tandem Health (5/5): Incorporated as Tandem Health AB in Sweden with no US parent, placing it fully within EU/EEA jurisdiction.

#### Data Retention & Training

Tandem Health leads with 5/5 vs 3/5.

●Suki AI (3/5): Opt-out from model training available; patient data retention governed by HIPAA; GDPR controls unclear

●Tandem Health (5/5): States it does not train AI models on patient or personal data, deletes audio immediately after transcription, offers enterprise data agreements, and operates under an ISO 13485 medical-device QMS.

#### Certifications

Tandem Health leads with 5/5 vs 3/5.

●Suki AI (3/5): SOC 2 Type II and HIPAA compliant; ISO 27001 not confirmed; no EU-specific certifications

●Tandem Health (5/5): Exceptional stack: ISO 27001:2022, ISO 13485:2016, ISO 42001:2023, ISO 14001, NEN 7510, plus CE/MDR Class IIa and UKCA medical-device marks, NHS DSPT and Cyber Essentials Plus. No SOC 2 published, but sector-specific medical-device certification more than compensates.

#### Regulatory Fit

Tandem Health leads with 5/5 vs 1/5.

●Suki AI (1/5): Not suitable for EU patient data processing without major bespoke contractual and infrastructure changes

●Tandem Health (5/5): Purpose-built and CE/MDR-certified as a medical device for EU and UK clinical use, with named applicability to healthcare regulators (EMA, MHRA) and NHS frameworks.

Certifications at a Glance

Certification	Suki AI	Tandem Health
CE mark (EU MDR)	No	Yes
Cyber Essentials Plus	No	Yes
GDPR	No	Yes
HIPAA	Yes	No
ISO 13485:2016	No	Yes
ISO 14001:2015	No	Yes
ISO 42001:2023	No	Yes
ISO/IEC 27001:2022	No	Yes
MDR Class IIa	No	Yes
NEN 7510	No	Yes
NHS DSPT	No	Yes
SOC 2 Type II	Yes	No
UKCA	No	Yes

Overall Verdict

Tandem Health has a clear trust advantage, scoring 25/25 compared to Suki AI's 9/25. Tandem Health particularly excels in data residency, legal jurisdiction, data retention & training, certifications, regulatory fit.

Frequently Asked Questions

Which is better for EU compliance, Tandem Health or Suki AI?

Tandem Health has a TrustKit score of 25/25 while Suki AI scores 9/25. Tandem Health currently rates higher across data residency, legal jurisdiction, data retention, certifications, and regulatory fit.

How do Tandem Health and Suki AI compare on data residency?

Tandem Health scores 5/5 for data residency (Patient data is processed and stored exclusively in European data centres, and audio is deleted immediately after transcription with no storage — an explicit EU-only posture.), while Suki AI scores 1/5 (US-only infrastructure; no EU data residency option; patient voice data processed in the US).

Are Tandem Health and Suki AI GDPR compliant?

Both tools are assessed across five compliance dimensions. Tandem Health has a regulatory fit score of 5/5 and Suki AI scores 1/5. Check the full comparison above for a detailed breakdown.

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