Unbabel

Portuguese AI translation platform combining neural MT with human quality assurance

Typeform

Conversational forms and surveys with AI-powered features

Unbabel

Excellent

22/25

Typeform

Strong

20/25

Score Breakdown

DimensionUnbabelTypeform

Data Residency

Where is your data stored and processed?

Unbabel: EU-based infrastructure operated by a Portuguese company; limited human editor data exposure by design

Typeform: Customer data is hosted on AWS EU infrastructure by default, providing a clear EU data residency story.

4/5

EU-based infrastructure operated by a Portuguese company; limited human editor data exposure by design

4/5

Customer data is hosted on AWS EU infrastructure by default, providing a clear EU data residency story.

Legal Jurisdiction

Which laws govern the company and your data?

Unbabel: Portuguese Lda, EU-incorporated, no US parent, subject to Portuguese and EU law

Typeform: Incorporated as a Spanish SL under EU law with no US parent company, meaning no CLOUD Act exposure.

5/5

Portuguese Lda, EU-incorporated, no US parent, subject to Portuguese and EU law

5/5

Incorporated as a Spanish SL under EU law with no US parent company, meaning no CLOUD Act exposure.

Data Retention & Training

Is your data used for model training?

Unbabel: No training on customer data; clear data segmentation in human editing workflow; DPA available

Typeform: No AI training on user data; configurable data retention and deletion available to customers.

4/5

No training on customer data; clear data segmentation in human editing workflow; DPA available

4/5

No AI training on user data; configurable data retention and deletion available to customers.

Certifications

ISO 27001, SOC 2, Cyber Essentials, etc.

Unbabel: ISO 27001 and SOC 2 Type II certified — strong for a European scale-up

Typeform: Holds SOC 2 Type II certification; ISO 27001 is not currently listed on their trust page.

4/5

ISO 27001 and SOC 2 Type II certified — strong for a European scale-up

3/5

Holds SOC 2 Type II certification; ISO 27001 is not currently listed on their trust page.

Regulatory Fit

Suitability for regulated industries and professional services

Unbabel: Excellent EU fit; ISO 27001 + SOC 2 + EU jurisdiction makes it suitable for regulated industries

Typeform: Strong fit for EU regulated businesses due to EU incorporation, EU data residency, and DPA availability.

5/5

Excellent EU fit; ISO 27001 + SOC 2 + EU jurisdiction makes it suitable for regulated industries

4/5

Strong fit for EU regulated businesses due to EU incorporation, EU data residency, and DPA availability.

Total Score

22/25

20/25

Best For

Unbabel

Best for EU-headquartered organisations needing maximum data sovereignty; regulated industries (AEPD, ICO); privacy-conscious teams who need strong data retention controls; teams on a tight budget.

Typeform

Best for EU-headquartered organisations needing maximum data sovereignty; organisations requiring broad certification coverage (ISO 27001, SOC 2 Type II, GDPR); regulated industries (CNPD, CNIL); privacy-conscious teams who need strong data retention controls.

Detailed Comparison

Typeform vs Unbabel: Trust & Compliance Comparison

Typeform (Typeform, ES) scores 20/25 overall with a Silver (Strong) trust badge. Conversational forms and surveys with AI-powered features. Unbabel (Unbabel, PT) scores 22/25 with a Gold (Excellent) trust badge. Portuguese AI translation platform combining neural MT with human quality assurance.

Dimension-by-Dimension Breakdown

#### Data Residency

Both score equally at 4/5.

●Typeform (4/5): Customer data is hosted on AWS EU infrastructure by default, providing a clear EU data residency story.

●Unbabel (4/5): EU-based infrastructure operated by a Portuguese company; limited human editor data exposure by design

#### Legal Jurisdiction

Both score equally at 5/5.

●Typeform (5/5): Incorporated as a Spanish SL under EU law with no US parent company, meaning no CLOUD Act exposure.

●Unbabel (5/5): Portuguese Lda, EU-incorporated, no US parent, subject to Portuguese and EU law

#### Data Retention & Training

Both score equally at 4/5.

●Typeform (4/5): No AI training on user data; configurable data retention and deletion available to customers.

●Unbabel (4/5): No training on customer data; clear data segmentation in human editing workflow; DPA available

#### Certifications

Unbabel leads with 4/5 vs 3/5.

●Typeform (3/5): Holds SOC 2 Type II certification; ISO 27001 is not currently listed on their trust page.

●Unbabel (4/5): ISO 27001 and SOC 2 Type II certified — strong for a European scale-up

#### Regulatory Fit

Unbabel leads with 5/5 vs 4/5.

●Typeform (4/5): Strong fit for EU regulated businesses due to EU incorporation, EU data residency, and DPA availability.

●Unbabel (5/5): Excellent EU fit; ISO 27001 + SOC 2 + EU jurisdiction makes it suitable for regulated industries

Certifications at a Glance

Certification	Typeform	Unbabel
GDPR	Yes	Yes
ISO 27001	No	Yes
SOC 2 Type II	Yes	Yes

Overall Verdict

Unbabel has a clear trust advantage, scoring 22/25 compared to Typeform's 20/25. Unbabel particularly excels in certifications, regulatory fit.

Frequently Asked Questions

Which is better for EU compliance, Unbabel or Typeform?

Unbabel has a TrustKit score of 22/25 while Typeform scores 20/25. Unbabel currently rates higher across data residency, legal jurisdiction, data retention, certifications, and regulatory fit.

How do Unbabel and Typeform compare on data residency?

Unbabel scores 4/5 for data residency (EU-based infrastructure operated by a Portuguese company; limited human editor data exposure by design), while Typeform scores 4/5 (Customer data is hosted on AWS EU infrastructure by default, providing a clear EU data residency story.).

Are Unbabel and Typeform GDPR compliant?

Both tools are assessed across five compliance dimensions. Unbabel has a regulatory fit score of 5/5 and Typeform scores 4/5. Check the full comparison above for a detailed breakdown.

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