Parloa

Enterprise AI agent platform for voice and chat customer service

regolo.ai

EU-sovereign, zero-retention LLM inference on green Italian datacentres

Parloa

Excellent

23/25

regolo.ai

Excellent

23/25

Score Breakdown

DimensionParloaregolo.ai

Data Residency

Where is your data stored and processed?

Parloa: Hosted on Microsoft Azure with regional hosting options including Europe, allowing EU data residency; not EU-only dedicated infrastructure, and underlying cloud is US-headquartered.

regolo.ai: All inference runs exclusively in Seeweb's Italian (EU) datacentres on renewable energy, with no data leaving the EU. Explicit EU-only residency.

4/5

Hosted on Microsoft Azure with regional hosting options including Europe, allowing EU data residency; not EU-only dedicated infrastructure, and underlying cloud is US-headquartered.

5/5

All inference runs exclusively in Seeweb's Italian (EU) datacentres on renewable energy, with no data leaving the EU. Explicit EU-only residency.

Legal Jurisdiction

Which laws govern the company and your data?

Parloa: Incorporated as Parloa GmbH in Germany with no US parent; EU/EEA jurisdiction applies, though it relies on a US cloud provider.

regolo.ai: Operated by Seeweb S.r.l., an Italian company within the EU-listed DHH group, with no US parent. Fully under EU/Italian jurisdiction.

5/5

Incorporated as Parloa GmbH in Germany with no US parent; EU/EEA jurisdiction applies, though it relies on a US cloud provider.

5/5

Operated by Seeweb S.r.l., an Italian company within the EU-listed DHH group, with no US parent. Fully under EU/Italian jurisdiction.

Data Retention & Training

Is your data used for model training?

Parloa: States it does not train shared models on customer data and offers PII redaction plus flexible/configurable retention policies and DPAs for enterprise customers.

regolo.ai: Explicit zero-data-retention architecture: prompts and outputs processed in memory and discarded, never stored, logged long-term, or used for training, with GDPR/DPA alignment.

4/5

States it does not train shared models on customer data and offers PII redaction plus flexible/configurable retention policies and DPAs for enterprise customers.

5/5

Explicit zero-data-retention architecture: prompts and outputs processed in memory and discarded, never stored, logged long-term, or used for training, with GDPR/DPA alignment.

Certifications

ISO 27001, SOC 2, Cyber Essentials, etc.

Parloa: Publishes ISO/IEC 27001:2022, SOC 2 Type I and Type II, PCI DSS and HIPAA, plus DORA and EU AI Act alignment, exceeding the baseline ISO+SOC2 set with sector-relevant attestations.

regolo.ai: Inherits Seeweb's strong stack: ISO 27001, 27017, 27018, 22301, 14001, 9001, plus CSA STAR Level 1, CISPE and ACN recognition. SOC 2 Type II is not published, so not a full 5.

5/5

Publishes ISO/IEC 27001:2022, SOC 2 Type I and Type II, PCI DSS and HIPAA, plus DORA and EU AI Act alignment, exceeding the baseline ISO+SOC2 set with sector-relevant attestations.

4/5

Inherits Seeweb's strong stack: ISO 27001, 27017, 27018, 22301, 14001, 9001, plus CSA STAR Level 1, CISPE and ACN recognition. SOC 2 Type II is not published, so not a full 5.

Regulatory Fit

Suitability for regulated industries and professional services

Parloa: Purpose-built for regulated enterprises with DORA, HIPAA and PCI DSS coverage and named financial/insurance customers, making it suitable for EU regulated sectors overseen by BaFin, BfDI and EIOPA.

regolo.ai: Strong fit for most EU regulated industries via EU residency, zero retention, and broad ISO certification, suitable for buyers under the Italian Garante and other EU regulators; not yet sector-specific (e.g., no published BaFin/finance-specific attestations).

5/5

Purpose-built for regulated enterprises with DORA, HIPAA and PCI DSS coverage and named financial/insurance customers, making it suitable for EU regulated sectors overseen by BaFin, BfDI and EIOPA.

4/5

Strong fit for most EU regulated industries via EU residency, zero retention, and broad ISO certification, suitable for buyers under the Italian Garante and other EU regulators; not yet sector-specific (e.g., no published BaFin/finance-specific attestations).

Total Score

23/25

Best For

Parloa

Best for EU-headquartered organisations needing maximum data sovereignty; organisations requiring broad certification coverage (ISO/IEC 27001:2022, SOC 2 Type I, SOC 2 Type II); regulated industries (BaFin, BfDI); privacy-conscious teams who need strong data retention controls; enterprises requiring SSO integration.

regolo.ai

Best for EU-headquartered organisations needing maximum data sovereignty; organisations requiring broad certification coverage (ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018); regulated industries (Garante, CNIL); privacy-conscious teams who need strong data retention controls; organisations that need self-hosted or on-premise deployment.

Detailed Comparison

Parloa vs regolo.ai: Trust & Compliance Comparison

Parloa (Parloa, DE) scores 23/25 overall with a Gold (Excellent) trust badge. Enterprise AI agent platform for voice and chat customer service. regolo.ai (Seeweb, IT) scores 23/25 with a Gold (Excellent) trust badge. EU-sovereign, zero-retention LLM inference on green Italian datacentres.

Dimension-by-Dimension Breakdown

#### Data Residency

regolo.ai leads with 5/5 vs 4/5.

●Parloa (4/5): Hosted on Microsoft Azure with regional hosting options including Europe, allowing EU data residency; not EU-only dedicated infrastructure, and underlying cloud is US-headquartered.

●regolo.ai (5/5): All inference runs exclusively in Seeweb's Italian (EU) datacentres on renewable energy, with no data leaving the EU. Explicit EU-only residency.

#### Legal Jurisdiction

Both score equally at 5/5.

●Parloa (5/5): Incorporated as Parloa GmbH in Germany with no US parent; EU/EEA jurisdiction applies, though it relies on a US cloud provider.

●regolo.ai (5/5): Operated by Seeweb S.r.l., an Italian company within the EU-listed DHH group, with no US parent. Fully under EU/Italian jurisdiction.

#### Data Retention & Training

regolo.ai leads with 5/5 vs 4/5.

●Parloa (4/5): States it does not train shared models on customer data and offers PII redaction plus flexible/configurable retention policies and DPAs for enterprise customers.

●regolo.ai (5/5): Explicit zero-data-retention architecture: prompts and outputs processed in memory and discarded, never stored, logged long-term, or used for training, with GDPR/DPA alignment.

#### Certifications

Parloa leads with 5/5 vs 4/5.

●Parloa (5/5): Publishes ISO/IEC 27001:2022, SOC 2 Type I and Type II, PCI DSS and HIPAA, plus DORA and EU AI Act alignment, exceeding the baseline ISO+SOC2 set with sector-relevant attestations.

●regolo.ai (4/5): Inherits Seeweb's strong stack: ISO 27001, 27017, 27018, 22301, 14001, 9001, plus CSA STAR Level 1, CISPE and ACN recognition. SOC 2 Type II is not published, so not a full 5.

#### Regulatory Fit

Parloa leads with 5/5 vs 4/5.

●Parloa (5/5): Purpose-built for regulated enterprises with DORA, HIPAA and PCI DSS coverage and named financial/insurance customers, making it suitable for EU regulated sectors overseen by BaFin, BfDI and EIOPA.

●regolo.ai (4/5): Strong fit for most EU regulated industries via EU residency, zero retention, and broad ISO certification, suitable for buyers under the Italian Garante and other EU regulators; not yet sector-specific (e.g., no published BaFin/finance-specific attestations).

Certifications at a Glance

Certification	Parloa	regolo.ai
ACN recognition	No	Yes
CISPE	No	Yes
CSA STAR Level 1	No	Yes
HIPAA	Yes	No
ISO 14001	No	Yes
ISO 9001	No	Yes
ISO/IEC 22301	No	Yes
ISO/IEC 27001	No	Yes
ISO/IEC 27001:2022	Yes	No
ISO/IEC 27017	No	Yes
ISO/IEC 27018	No	Yes
PCI DSS	Yes	No
SOC 2 Type I	Yes	No
SOC 2 Type II	Yes	No

Overall Verdict

Parloa and regolo.ai are closely matched on trust and compliance, with scores of 23/25 and 23/25 respectively. The right choice depends on your specific regulatory requirements and existing technology stack.

Frequently Asked Questions

Which is better for EU compliance, Parloa or regolo.ai?

Parloa has a TrustKit score of 23/25 while regolo.ai scores 23/25. Both tools are currently rated equally across data residency, legal jurisdiction, data retention, certifications, and regulatory fit.

How do Parloa and regolo.ai compare on data residency?

Parloa scores 4/5 for data residency (Hosted on Microsoft Azure with regional hosting options including Europe, allowing EU data residency; not EU-only dedicated infrastructure, and underlying cloud is US-headquartered.), while regolo.ai scores 5/5 (All inference runs exclusively in Seeweb's Italian (EU) datacentres on renewable energy, with no data leaving the EU. Explicit EU-only residency.).

Are Parloa and regolo.ai GDPR compliant?

Both tools are assessed across five compliance dimensions. Parloa has a regulatory fit score of 5/5 and regolo.ai scores 4/5. Check the full comparison above for a detailed breakdown.

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